Stubborn Patches, Corrupt Database?

I took the opportunity of a 3 day weekend to try to run my building with
Patch Management and I'm running into a problem with some stubborn
patches that I'm not even sure why they started showing up to begin
with.

I've been working on the backlog of my patches for months now, and
aside from some troublesome systems and obscure patches the bulk of my
patches are dated late 2011 to early 2012.  I all of a sudden had MS
934395 Update for Office 2007 dated May 18, 2007 show up.  Office is an
application that for the most part has been working great with Patch
Mangement and to see an old patch like this even after applying SP3 is a
bit surprising to me.  When I tried to apply it on the 34 systems that
it said it needed to be applied on, ever single one resulted in a quick
processing and ended in an error, and the systems all show a partial
complete with a remediate.exe Exit Code 144 error.

My question is two parts.  If I just have a stubborn patch, what is the
best way to troubleshoot it to find out why ZPM doesn't like to deploy
it.  My other question is, is there a way to do a zen database
consistency check to see if an entry had become corrupt making this old
patch suddenly appear?  I've also run Windows Update on some of these
systems and they are coming up without any available updates even though
ZPM shows that other MS updates that appear in MS Update on other
systems need to be applied.


-- 
marklar23
------------------------------------------------------------------------



0
marklar23
1/16/2012 9:26:02 PM
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Marklar23,

reading your post, it seem that this is Patch Management in ZCM that 
you are using: this forum is for ZPM 6.4, which is quite a different 
beast. There are Patch Management forums for ZCM 10 and ZCM 11, which 
would be better places to ask. However the answers are: 
to check why, look in %zenworks_home%\zpm\debug.log
Have you applied the relevant server-side and agent-side Patch 
Management patches from http://download.novell.com/patch/finder ?

No, there's no particular consistence check, the patch lists are 
rebuilt when the scheduled update takes place.

-- 

Shaun Pond


0
Shaun
1/17/2012 9:29:57 AM
Reply:

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