Internal server error #5

I am getting an Internal Server error when trying to Manage a group and
trying to go to the next page of the list of devices (to try to add them
to the group).  It happens on all groups.  When I list the devices, I
can select to go to the next page (no errors).  Any ideas?


-- 
sbrady
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0
sbrady
1/10/2012 1:26:01 PM
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Sbrady,

even the most basic info about your setup would help...

-- 

Shaun Pond


0
Shaun
1/10/2012 2:54:02 PM
Sorry, it is version 6.4.2.1592.  I saw the other threads about the
netframework patches (2638420) being applied and that perhaps breaking? 
I am going to un-install all 3 of those patches (since I have 3 versions
of netframework installed) even tho it did not seem to fix the problem
for the other person.  I did see in the other thread that the same error
was occurring in other parts of the product and I also tried changing
the number of devices being displayed.  That still threw the same error.


-- 
sbrady
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0
sbrady
1/10/2012 5:16:01 PM
Sbrady,

worth checking the asp.net version in use: IIS manager, check 
propertise of the ZENworks web site, the ASP.net tab - should be 
1.1.something

-- 

Shaun Pond


0
Shaun
1/11/2012 5:31:22 PM
I wouldn't be surprised if it is related to this:
http://www.lumension.com/kb/Home/L-E-M-S-S-/807.aspx

That does bring up an interesting point, will Lumension/Novell patch
the 6.4 platform given the EOL status with Lumension?


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DaveFoose
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0
DaveFoose
1/17/2012 9:06:02 PM
DaveFoose,

we'll see...

-- 

Shaun Pond


0
Shaun
1/18/2012 7:47:51 AM
That is exactly what I am getting in the event logs mentioned inthe MS
link that was included in the Lumension kb.  I have opened a call with
Novell and they have passed it on to Lumension.  Since we are still on
version 6 I have to assume the fixes mentioned for 7 will not work so I
will wait to hear back from Novell and pass on the results.


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sbrady
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0
sbrady
1/18/2012 12:36:02 PM
Sbrady,

what's the SR number? I have a ticket open with Lumension and I want to 
avoid them wasting time looking at it on 2 fronts...

-- 

Shaun Pond


0
Shaun
1/18/2012 2:04:50 PM
It is 10742756501.  I got it fixed tho.  I added the registry setting
for the MaxhttpCollectionKeys and made it 1500 (per the MS kb 2661403). 
Reboot the server and it appears to be running correctly now.  I am
hoping that nothing else was affected.


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sbrady
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0
sbrady
1/18/2012 4:36:02 PM
Sbrady,

thanks - I just left a note for the engineer who dealt with it. I will 
probably write a TID whilst we wait...

-- 

Shaun Pond


0
Shaun
1/18/2012 5:03:17 PM
Reply:

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