10.0.3 agent update to

On some devices, when the update try to install, they are going in Error 
state and the error message is:

"One or more pre-requisite updates failed to install to this device. Ensure 
all pre-requisite updates have been applied successfully and try again."

What is that/those pre-requisite ?


7/9/2008 3:50:09 PM
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I don't know if all I did help to resolve my problem but I:
- reboot my ZCM server
- unregister devices
- re-register devices
- refresh devices
Now, update is applied.
Refered to TID 7000785

"Normand" <nhudon@noreply.ca> a �crit dans le message de groupe de 
discussion : R65dk.6664$g35.1440@kovat.provo.novell.com...
> On some devices, when the update try to install, they are going in Error 
> state and the error message is:
> "One or more pre-requisite updates failed to install to this device. 
> Ensure all pre-requisite updates have been applied successfully and try 
> again."
> What is that/those pre-requisite ?
> Thanks. 

7/9/2008 5:53:49 PM

have you checked the knowledgebase? http://www.novell.com/support/php/search.do?cmd=displayKC&docType=kc&externalId=7000785


Shaun Pond

7/10/2008 10:25:55 AM

oops I see you did look at that TID, sorry!


Shaun Pond

7/10/2008 11:36:03 AM

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