zcm update 10.3.0 to 10.3.1 fails

Hi all, 

I have tried direct download and manual import. *On a SLES 10.2 server
that did the 10.3.0 update flawlessly (at least it appeared to, and all
managed devices updated as well), I repeatedly get this error attempting
the 10.3.1 update:
"An error occurred while downloading the update content for this
device. *Make sure that this device has valid content servers configured
via closest server rules, and that the content replication has occurred
to this devices content server"
This is the content server... *I am using 'apply to selected devices'
*to update (only) it, prior to continuing with the managed
workstations.

This is the (only) primary server. *The error I am seeing in
zmd-messages.log, that results in the novell-contentservice marking this
server as bad, is "value cannot be null for Checksum". 

Has anyone else experienced this error? *Are there files/directories I
should manually remove to get a clean download? (Thus far I have retried
after deleting the download via the ZCM interface.) *Anyplace else I
should be looking for clues?

thanks for any suggestions!
Nef.
Greenhills School


-- 
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nefstraub
12/21/2010 6:06:03 PM
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Here's the snippet from the log, if it might help anyone help me?

[DEBUG] [12/23/2010 14:23:13.030] [5307] [ZenLinuxDaemon] [3917] []
[ContentManager] [] [GetContentInfo Error: System.Web.S
ervices.Protocols.SoapException: value can not be null for Checksum
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReceiveResponse
(System.Net.WebResponse response, System.Web.Servi
ces.Protocols.SoapClientMessage message,
System.Web.Services.Protocols.SoapExtension() extensions) (0x00000)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke
(System.String method_name, System.Object() parameters) (0x
00000)
at
Novell.Zenworks.Content.Wsdl.ContentServiceService.getContentInfoEx
(Novell.Zenworks.Content.Wsdl.GetContentInfoExReque
st GetContentInfoExRequest) (0x00000)
at (wrapper remoting-invoke-with-check)
Novell.Zenworks.Content.Wsdl.ContentServiceService:getContentInfoEx
(Novell.Zenwor
ks.Content.Wsdl.GetContentInfoExRequest)
at Novell.Zenworks.Content.Internal.ContentWebService.GetContentInfo
(Boolean bypassCache, System.String() contentIds) (0x
00000) ] [] []
[DEBUG] [12/23/2010 14:23:13.030] [5307] [ZenLinuxDaemon] [3917] []
[ZMD] [] [GetCurrentURIFromConnectMan - URI is bad http
s://10.1.10.242/zenworks-contentservice/ trying to find another one] []
[]
[DEBUG] [12/23/2010 14:23:13.030] [5307] [ZenLinuxDaemon] [3917] []
[ConnectMan] [] [FindNextContent()] [] []
[DEBUG] [12/23/2010 14:23:13.030] [5307] [ZenLinuxDaemon] [3917] []
[ConnectMan] [] [   badUri: https://10.1.10.242/zenwork
s-contentservice/] [] []
[DEBUG] [12/23/2010 14:23:13.030] [5307] [ZenLinuxDaemon] [3917] []
[ConnectMan] [] [   Exception: value can not be null fo
r Checksum] [] []

Thanks -
Nef.


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nefstraub
12/23/2010 8:06:03 PM
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