Netware 5.1 license in use "last updated" shows future date!

I'm working with a netware 5.1 server with 20 connection licenses
installed (many years in service), that had a power-related failure 2
days ago.  Recovered power, but found 1 of the 2 physical drives in the
RAID array had failed.  Removed failed drive and used Dell's onboard
utility to clear/reset the array to only 1 drive.  

The server rebooted apparently Ok. I ran DSREPAIR and found multiple
"Illegal timestamps were found" errors; with dates of 12/13/2011 - 5
months into the future.  DSREPAIR did not fix these (ran multiple times,
with same reports returned), and it recommended "Repair timestamps and
declare new epoch".

Users began logging back in with no apparent problems, until the 6th
user attempted to connect, and was denied drive mapping due to license
count being exceeded.

I checked license properties in NWADMIN32 and found all 20 showing in
use, with the usage details for each and every user displaying "Last
updated" showing the same future date reported by DSREPAIR (12/13/2011).
Some of these users had not been on the server since before the power
crash, and their stations have been off and disconnected from the local
network, but the licenses showed they were still "in use" by those
users.  

I use NWADMIN32 to manually "remove" several users "in use" status from
the licenses, and those licenses then showed up again as available.  I
was hoping that if a user then re-connected, the "Last updated" date
would reset to the current date.  Unfortunately, when the 1st removed
user was reconnected to the server, they again showed up as using a
license (under a different SN this time), but the "Last updated" date
returned with the same future date again.

The server system time (via console) is showing the current date, so
what can I do to track down the problem that causes the license "in use"
status to retain this future date?  Is there another "date" object the
license management uses other than the current server system date? Is
there further damage-cleanup I need to do on the server?

This is a mission-critical system, and currently only 5 users are able
to access the turn-key app hosted on this server, so any and all help
would be appreciated!


Thanks for any hep


-- 
philippp
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philippp
7/22/2011 7:46:02 PM
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Hi,

Fortunately Novell is usually willing to take your money and open a SR
on it if it comes to that, even on older versions of NetWare.   So if
this truely IS an emergency situation, you can always call and I am sure
they will be able to help.   

But first a couple things to check:

1.  Does the TIME command output say "Time IS synchronized to the
Network?"   Because that means time is in sync and the time shown is the
"real" time seen by the sever.  If it says anything about "synthetic
time" or time NOT being synchronized, you have a problem.

2.  Declaring a new epoch is, by far, one of the biggest ways you can
hose up NDS.  Resist the temptation to do this.   It basically forces
timestamps on all objects to be re-written, and in a large directory,
will take forever, and I have seen it cause issues of the other replica
holders are not properly patched and when DS is otherwise not healthy.  
I would view this as a last resort and only if its prooven to be the
proper solution.   It MAY fix the problem you have.  Try everything else
first.

3.   Can you give us an example of the objects which are dated in the
future, you can cut / paste in a section of the DSREPAIR log if you
want.

4.  If you have the original license disk, from a workstation you can
copy the contents to a sub folder on SYS:, then you can delete and
reinstall the license.  ( Though in your case it sounds like just
installing it would do the trick. )  LOAD NWCONFIG --> License Options
--> Install License --> Hit F3 --> SYS:\Whatever_Folder_You_Made and it
will reinstall the license.   If it shows only a 5 user license, and you
have a 20 user license, this will most likely fix things.   This should
be a low risk, if the license is already there, it will tell you, if not
it will install it.  If you don't have the license... not much we can
do.

5.  The only way you would have timestamps in the future is if the
clock on the server were set ahead.   So did the CMOS die and you had to
enter a date manually?  ( Or someone you work with? )  Its important to
know HOW the date got set wrong so as to avoid this in the future. 
Otherwise we still have that looming.

-- Bob


-- 
Bob Mahar -- Novell Knowledge Partner 
Do you do what you do at a .EDU?  http://novell.com/ttp
"Programming is like teaching a jellyfish to build a house."
More Bob: 'Twitter' (http://twitter.com/BobMahar)  'Blog'
(http://blog.trafficshaper.com)  'Vimeo' (http://vimeo.com/boborama) <--
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Bob
7/23/2011 12:06:01 AM
Reply:

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