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0
Anthony
12/2/2008 1:12:29 AM
novell.groupwise.7x.clients 10530 articles. 0 followers. Follow

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Tony,

surely sounds network related. I'd use wireshark to see what the box does.

You say it seemed to get better after replacing the NIC; later you say replacing the NIC didn't help.

Uwe
0
Uwe
12/2/2008 5:27:45 AM
How about network hub or switch issue?

Anthony Shaffer wrote:
> Environment: GW 7.0.3, server is running on a NLS box, workstations are 
> all WinXP Pro SP2, most w/3Com 3C905x NICs, netware client is 4.91 SP4, 
> user home/share drives are on NetWare 65 servers
>  
> Very odd behavior all around when we came back after site had been 
> unstaffed for 5 days (Thanksgiving holiday - it's a school).
>  
> GroupWise manifestations: user successful logging into NetWare, script 
> runs, drives map. User tries to open GroupWise client, it searches for 
> ngwnameservers and fails. Comes up with dialogue to enter user and 
> password. User enters credentials, client opens, user reads/writes a few 
> msgs, gets 8908 error msg, lost connx to server. Happens to Sally when 
> she uses her everyday workstation; if she goes across the room into the 
> computer lab and logs in, she can read/write email all day long. At her 
> own computer, she cannot get reliable access.
>  
> Troubleshooting steps / behavior noted:
> -Added /ipa-{ip of GW server} to shortcut, which has worked in past when 
> machines would not *find* GW server for whatever reason; no change in 
> behavior.
> -If the computer is powered off--not just logged out--user waits a 
> couple of minutes, then powers up and logs in, she can launch mail 
> client 70% of the time. After a few minutes, connection fails if client 
> is open. If user has closed client and tries to get back in, she cannot.
> -If Tom logs into Sally's workstation, it behaves the same way - can 
> only get to GW sporadically.
> -Entering GW credentials (after ngwnameserver search fails) only worked 
> one time.
> -Uninstalled GW, ran old cleaning agent, reinstalled. Same behavior.
> -Updated NetWare client to 4.91 sp4, no change.
> -Put user workstation on a different switch.
> -Replaced NIC
> -Ran std malware checks; all clean
> -Tried direct connection via long patch cable to port on different 
> switch (i.e. not using cabling in the wall that goes to Sally's drop)
> -Admin's computer is in office next to Sally's, same build, same patch 
> levels, and (now) connected directly to same switch as Sally's. Admin's 
> machine has been perfectly stable all day.
> -Random GroupWise behavior identical to Sally's experience noted on 
> several machines on campus; maybe 10 - 15 out of 200+ WinXP Pro SP2 PCs
>  
> Other odd behavior in same environment:
> -If admin user logs into Sally's machine, admin user sometimes cannot 
> access certain servers. e.g. Browsing to SYS vols, SRVR01 is fine, 
> SRVR02 is fine, SRVR03 gives "unavailable" error msg, SRVR04 is fine.
> -From admin's computer, using admin's acct, admin can always access all 
> vols on all connected servers
> -Some network applications had odd behavior today; users got in, then 
> got errors. Different workstations also having difficulties just 
> maintaining a network connection; users having to reboot frequently. 
> Identical workstations next door having no problems.
> -Users--including Sally's machine-- report random loss of web access 
> (via client trust / BMgr 38 proxy/NAT), but then it comes 
> back...sometimes. Some workstations had trouble all day. After updating 
> client, switching out NIC and moving to different NIC, it *seemed* to 
> get better, but since the interruption was intermittent, jury is still out.
>  
> Conclusions that are not working for me:
> Could be a GW server issue? Except that the right combination of user 
> and workstation will work all day w/out interruption; and except that 
> other network services are also being affected
> Could be an environment issue? Except that 70% of users in same 
> environment are having no issues at all, or minimal. Most luck for all 
> was after powering off completely, waiting, and restarting. Some went 
> the rest of the day w/no problems, after that.
> Power off / restart "solution" suggests: could be malware? Have to be 
> something *very* new, because nothing is catching it, either by 
> definitions or by heuristics. We use Caledonia's filtering service, so I 
> don't remember the last time I saw a live trojan or virus on campus.
> Could be a hardware issue? Except that changing NIC and switch made no 
> difference.
>  
> I'm lost, at this point, and looking for suggestions. Would sure 
> appreciate any help. I'm focusing on the GW error because that is the 
> *one* that has been consistent all day. Different things are working 
> with the other issues, but machines with mail issues have had mail 
> issues without exception...
>  
> Thanks,
> tony
>  
0
Michael
12/2/2008 3:34:13 PM
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--____XTFGDNQFHLQOWYVLXCDT____--

--____JSBPWJQXFLLZRPOZVSHS____--
0
Anthony
12/11/2008 8:38:59 PM
* Anthony Shaffer wrote, On 12/11/2008 09:38 PM:
> Turned out to be trojan infecting a number of workstations across campus...ugh...

Ouch. What was the name of the trojan?

Uwe
0
Uwe
12/12/2008 5:01:10 AM
So... Anthony, you say:

> Have to be
> something *very* new, because nothing is catching it, either by
> definitions or by heuristics. We use Caledonia's filtering service,
so I
> don't remember the last time I saw a live trojan or virus on campus.

Then later you say:

>Turned out to be trojan infecting a number of workstations across
>campus...ugh...


Can you tell us how you determined it was a "Trojan" and how you
removed it?

thanks,
raliek


-- 
raliek
------------------------------------------------------------------------
raliek's Profile: http://forums.novell.com/member.php?userid=29232
View this thread: http://forums.novell.com/showthread.php?t=352734

0
raliek
4/15/2009 4:46:02 AM
Reply:

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