BM 3.8 C2S VPN Server is not responding

Hello,

I have some problems with VPN Client-to-site.
I installed BorderManager 3.8 with SP1a on a NW 6.5 server
and configure C2S in backward comp. mode (VPNCFG and rules
with iManager).

Client can connect and authenticate with eDirectory user/
password to BM server and I can ping the internal LAN
(172.16.x.x), BUT after 10 to 15 seconds a windows pops up
and says "Server is not responding. Connection will be
disconnected." and the client disconnects !

Problems occurs with different Client OS (W2K, XP) and
different VPN Clients (3.7 and 3.8.x).

Thank for help.

Wolfgang
0
sachs
5/17/2004 8:04:33 PM
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hi,

is UDP 2010 allowed through the firewalls on both side?

-- 
Caterina Luppi
Novell Support Connection Volunteer Sysop
<sachs@targosoftNOSPAM.de> wrote in message
news:lV8qc.371$zy5.234@prv-forum2.provo.novell.com...
> Hello,
>
> I have some problems with VPN Client-to-site.
> I installed BorderManager 3.8 with SP1a on a NW 6.5 server
> and configure C2S in backward comp. mode (VPNCFG and rules
> with iManager).
>
> Client can connect and authenticate with eDirectory user/
> password to BM server and I can ping the internal LAN
> (172.16.x.x), BUT after 10 to 15 seconds a windows pops up
> and says "Server is not responding. Connection will be
> disconnected." and the client disconnects !
>
> Problems occurs with different Client OS (W2K, XP) and
> different VPN Clients (3.7 and 3.8.x).
>
> Thank for help.
>
> Wolfgang


0
Caterina
5/18/2004 3:03:16 PM
Hi,

we found the problem. The internet provider has blocked
the UDP 353 Keep Alive packets from server to client.

Thanks for your help.

Wolfgang

> hi,
> 
> is UDP 2010 allowed through the firewalls on both side?
> 
> -- 
> Caterina Luppi
> Novell Support Connection Volunteer Sysop
> <sachs@targosoftNOSPAM.de> wrote in message
> news:lV8qc.371$zy5.234@prv-forum2.provo.novell.com...
> > Hello,
> >
> > I have some problems with VPN Client-to-site.
> > I installed BorderManager 3.8 with SP1a on a NW 6.5 server
> > and configure C2S in backward comp. mode (VPNCFG and rules
> > with iManager).
> >
> > Client can connect and authenticate with eDirectory user/
> > password to BM server and I can ping the internal LAN
> > (172.16.x.x), BUT after 10 to 15 seconds a windows pops up
> > and says "Server is not responding. Connection will be
> > disconnected." and the client disconnects !
> >
> > Problems occurs with different Client OS (W2K, XP) and
> > different VPN Clients (3.7 and 3.8.x).
> >
> > Thank for help.
> >
> > Wolfgang
> 
> 

0
sachs
5/19/2004 9:37:55 AM

> we found the problem. The internet provider has blocked
> the UDP 353 Keep Alive packets from server to client.

good, thanks for the feedback
-- 
Caterina Luppi
Novell Support Connection Volunteer Sysop


0
Caterina
5/19/2004 1:47:09 PM
Reply:

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