Re: Firefox won't load any tab

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Content-Transfer-Encoding: quoted-printable

http://www.archives.gov.il/en/=20
is not the page I need

Why does FireFox Version 65.0 NOT give me the=20
page I need while Chrome DOES reach it ???

I am trying to get to
  http://www.archives.gov.il/ArchiveGov/archiveSearch.htm
and I repeatedly get

QUOTE             Access Denied - Sucuri Website Firewall

If you are the site owner (or you manage this=20
site), please whitelist your IP or if you think=20
this block is an error please open a support=20
ticket and make sure to include the block details=20
(displayed in the box below), so we can assist=20
you in troubleshooting the issue.
Block details:

Your IP:        90.254.33.36
URL:    www.archives.gov.il/ArchiveGov/archiveSearch.htm
Your Browser:   Mozilla/5.0 (Windows NT 6.1;=20
Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
Block ID:       CUST01
Block reason:   Access to this page was restricted by the administrator.
Time:   2019-02-15 02:30:08
Server ID:      13012
=A9 2019 Sucuri Inc. All rights reserved. Privacy                       END=
 QUOTE


At 18:26 14/02/2019, you wrote:
>http://www.archives.gov.il/en/
>
>On Thu, Feb 14, 2019 at 1:19 PM David Lewin=20
><[email protected]> wrote:
>My FireFox is Version 65.0
>I do not know why you speak of "uninstall"=C2  - I did not uninstall=
 anything
>I merely reported malfunction=C2  in that FireFox refuses to take me to
>the Israel national Archive web site while Chrome does take me there.
>Why?=C2  =C2 is what I would like to learn
>DL
>
>At 13:57 14/02/2019, you wrote:
> >On 2019-02-13 21:32,=20
> [email protected] wrote:
> >>Hi there,
> >>FF doesn't load any tab, neither bookmarks nor address typed in the
> >>address bar??
> >>connection is ok as Edge is working fine. Yesterday it was working
> >>just fine and I can't remember of any serious setting change.
> >>Tried cache cleaning, refresh, tried un- and re-install, to no
> >>avail.=C2  End of my wits!
> >>Any suggestion?? Thanks !
> >>Alain
> >
> >It would help to specify FF version and operating system version.
> >
> >How did you uninstall? A simple uninstall preserves the profile,
> >along with whatever is in it that is causing the problem. About the
> >only important (IMO) part of the profile is the bookmarks file, so
> >copy the bookmarks file(s) into a safe place, such as a data
> >partition or external drive. (You should do this evrey now and then
> >anyhow, just in case).
> >
> >Now use a 3rd party uninstaller [1] to do a complete uninstall,
> >which will leave no trace of FF on the system drive. Download and
> >install the latest version of FF. Run once, just start it, and after
> >the browser window comes up, test it by typing a URL (address) that
> >you recall. Then end the program. This will create a new profile.
> >Then copy the saved bookmarks file(s) over the ones in the newly
> >created profile.
> >
> >Good luck,
> >
> >[1] I use Revo, but there are many others.
> >
> >--
> >Wolf K
> >kirkwood40.blogspot.com
> >It's called an "opinion" because it's not a fact.
> >_______________________________________________
> >support-firefox mailing list
>=
 >[email protected]=
g
> >https://lists.mozilla.org/listinfo/support-firefox
> >To unsubscribe, send an email to
> >=
 rg?subject=3Dunsubscribe>[email protected]?subject=
=3Dunsubscribe
>_______________________________________________
>support-firefox mailing list
>[email protected]
>https://lists.mozilla.org/listinfo/support-firefox
>To unsubscribe, send an email to=20
>sup=
[email protected]?subject=3Dunsubscribe
>
>_______________________________________________
>support-firefox mailing list
>[email protected]
>https://lists.mozilla.org/listinfo/support-firefox
>To unsubscribe, send an email to=20
>[email protected]?subject=3Dunsubscribe

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Content-Transfer-Encoding: quoted-printable




http://www.archives.gov.il/en/ is not the page I need


Why does FireFox Version 65.0 NOT give me the page I need while Chrome
DOES reach it ???


I am trying to get to 

 
http://www.archives.gov.il/ArchiveGov/archiveSearch.htm  

and I repeatedly get


QUOTE            =
;
Access Denied - Sucuri Website Firewall


If you are the site owner (or you manage this site), please whitelist
your IP or if you think this block is an error please open a support
ticket and make sure to include the block details (displayed in the box
below), so we can assist you in troubleshooting the issue.

Block details:


Your IP:
       90.254.33.36

URL:
   

www.archives.gov.il/ArchiveGov/archiveSearch.htm

Your Browser:   Mozilla/5.0 (Windows NT 6.1;
Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Block ID:       CUST01

Block reason:   Access to this page was
restricted by the administrator.

Time:   2019-02-15 02:30:08

Server ID:      13012

=A9 2019 Sucuri Inc. All rights reserved.
Privacy           &nb=
sp;          
END QUOTE




At 18:26 14/02/2019, you wrote:



http://www.archives.gov.il/en/


On Thu, Feb 14, 2019 at 1:19 PM David Lewin
<
[email protected]> wrote:

My FireFox is Version 65.0


I do not know why you speak of "uninstall"=C2  - I did
not uninstall anything
I merely reported malfunction=C2  in that FireFox refuses to take
me to=20
the Israel national Archive web site while Chrome does take me
there.


Why?=C2  =C2 is what I would like to learn


DL




At 13:57 14/02/2019, you wrote:
>On 2019-02-13 21:32,
[email protected] wrote:
>>Hi there,
>>FF doesn't load any tab, neither bookmarks nor address typed
in the=20
>>address bar??
>>connection is ok as Edge is working fine. Yesterday it was
working=20
>>just fine and I can't remember of any serious setting
change.
>>Tried cache cleaning, refresh, tried un- and re-install, to
no=20
>>avail.=C2  End of my wits!
>>Any suggestion?? Thanks !
>>Alain
>
>It would help to specify FF version and operating system
version.
>
>How did you uninstall? A simple uninstall preserves the profile,=20
>along with whatever is in it that is causing the problem. About
the=20
>only important (IMO) part of the profile is the bookmarks file,
so=20
>copy the bookmarks file(s) into a safe place, such as a data=20
>partition or external drive. (You should do this evrey now and
then=20
>anyhow, just in case).
>
>Now use a 3rd party uninstaller [1] to do a complete uninstall,=20
>which will leave no trace of FF on the system drive. Download and=20
>install the latest version of FF. Run once, just start it, and
after=20
>the browser window comes up, test it by typing a URL (address)
that=20
>you recall. Then end the program. This will create a new profile.=20
>Then copy the saved bookmarks file(s) over the ones in the newly=20
>created profile.
>
>Good luck,
>
>[1] I use Revo, but there are many others.
>
>--
>Wolf K
>
kirkwood40.blogspot.com
>It's called an "opinion" because it's not a fact.
>_______________________________________________
>support-firefox mailing list
>
[email protected]

>
https://lists.mozilla.org/listinfo/support-firefox
>To unsubscribe, send an email to=20

>
[email protected]?subject=3Dunsubscribe


_______________________________________________
support-firefox mailing list

[email protected]


https://lists.mozilla.org/listinfo/support-firefox
To unsubscribe, send an email to

[email protected]?subject=3Dunsubscribe


_______________________________________________

support-firefox mailing list

[email protected]


https://lists.mozilla.org/listinfo/support-firefox

To unsubscribe, send an email to
[email protected]?subject=3Dunsubscribe



--=====================_87430853==.ALT--

On 15/02/19 07:33, David Lewin wrote:
> http://www.archives.gov.il/en/
> is not the page I need
> 
> Why does FireFox Version 65.0 NOT give me the
> page I need while Chrome DOES reach it ???
> 
> I am trying to get to
>    http://www.archives.gov.il/ArchiveGov/archiveSearch.htm
> and I repeatedly get
> 
> QUOTE             Access Denied - Sucuri Website Firewall
> 
> If you are the site owner (or you manage this
> site), please whitelist your IP or if you think
> this block is an error please open a support
> ticket and make sure to include the block details
> (displayed in the box below), so we can assist
> you in troubleshooting the issue.
> Block details:
> 
> Your IP:        90.254.33.36
> URL:    www.archives.gov.il/ArchiveGov/archiveSearch.htm
> Your Browser:   Mozilla/5.0 (Windows NT 6.1;
> Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
> Block ID:       CUST01
> Block reason:   Access to this page was restricted by the administrator.
> Time:   2019-02-15 02:30:08
> Server ID:      13012
> © 2019 Sucuri Inc. All rights reserved. Privacy                       END QUOTE
> 
> 
> At 18:26 14/02/2019, you wrote:
>> http://www.archives.gov.il/en/

FWIW I get the same thing with Pale Moon:
"Your Browser: 	Mozilla/5.0 (X11; Linux x86_64; rv:60.9) Gecko/20100101 
Goanna/4.1 Firefox/60.9 PaleMoon/28.3.1"

Did you try opening a support ticket? If so, what happened?

-- 

Jeff

David Lewin  Wrote in message:
> 
> 
> 
> http://www.archives.gov.il/en/ is not the page I need
> 
> 
> Why does FireFox Version 65.0 NOT give me the page I need while Chrome
> DOES reach it ???
> 
Here on Android, I get the same Access Denied screen on both
 Firefox and Chrome.
-- 
(Remove numerics from my email address)

I do not know how to open a support ticket.
Would you please teach me?
David


At 07:51 15/02/2019, you wrote:
>Did you try opening a support ticket? If so, what happened? -- Jeff 
>_______________________________________________ support-firefox 
>mailing list [email protected] 
>https://lists.mozilla.org/listinfo/support-firefox To unsubscribe, 
>send an email to 
>[email protected]?subject=unsubscribe 

On 2019-02-15 02:33, David Lewin wrote:
> http://www.archives.gov.il/en/ is not the page I need
> 
> Why does FireFox Version 65.0 NOT give me the page I need while Chrome 
> DOES reach it ???
> 
> I am trying to get to
> http://www.archives.gov.il/ArchiveGov/archiveSearch.htm 
> 
> and I repeatedly get
> 
> QUOTE Access Denied - Sucuri Website Firewall
> 
> If you are the site owner (or you manage this site), please whitelist 
> your IP or if you think this block is an error please open a support 
> ticket and make sure to include the block details (displayed in the box 
> below), so we can assist you in troubleshooting the issue.
> Block details:
> 
> Your IP: 90.254.33.36
> URL: www.archives.gov.il/ArchiveGov/archiveSearch.htm
> Your Browser: 
> Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 
> Firefox/65.0
> Block ID: CUST01
> Block reason: Access to this page was restricted by the administrator.
> Time: 2019-02-15 02:30:08
> Server ID: 13012
> � 2019 Sucuri Inc. All rights reserved. Privacy END QUOTE

I get the same response with FF 52.9.0 ESR.

It looks like the website owner (State of Illinois) has decided to raise 
security levels. They've either blocked access via FF entirely, or else 
the firewall they're using blocks Firefox by default and hasn't been 
tweaked to allow access via Firefox. Or maybe Sucuri hate Firefox.

In any case, it's not a Firefox issue, but a website issue. You'll have 
to find some way to get in touch with the Illinois state government and 
complain. It could be only the Archives are blocked, in which case 
accessing the main Illinois gov page should get you a Contact Us link.

More about Sucuri here:
https://sucuri.net/website-firewall/signup

Good luck.

-- 
Wolf K
kirkwood40.blogspot.com
It's called an "opinion" because it's not a fact.

On 2019-02-15 06:27, David Lewin wrote:
> I do not know how to open a support ticket.
> Would you please teach me?
> David


The support ticket has to be directed to the website administrator. It 
has nothing to do with Firefox. The site administrator is somewhere in 
the bowels of the State of Illinois bureaucracy. You may have to use a 
telephone or snailmail to get to them, since web access is being denied.

It may be that a block of IP addresses has been tagged as possibly evil, 
and ours (and mine, etc) are in that block. In which case I see no way 
for us to change things.

OTOH, if someone or other gets too many complaints like yours, it's 
possible the issue will be fixed in a day or two. wait and see.

I wish you the ability to forget the problem over the weekend, and have 
a good time with family and friends instead.

Best,

-- 
Wolf K
kirkwood40.blogspot.com
It's called an "opinion" because it's not a fact.

At 14:23 15/02/2019, you wrote:
>It looks like the website owner (State of Illinois) has decided to 
>raise security levels. They've either blocked access via FF 
>entirely, or else the firewall they're using blocks Firefox by 
>default and hasn't been tweaked to allow access via Firefox. Or 
>maybe Sucuri hate Firefox.

How is it a "web site problem"  If FF fails where Chrome suxcceeds?

On 2/15/2019 2:33 AM, David Lewin wrote:
> http://www.archives.gov.il/en/ is not the page I need
> 
> Why does FireFox Version 65.0 NOT give me the page I need while Chrome DOES 
> reach it ???
> 
> I am trying to get to
> http://www.archives.gov.il/ArchiveGov/archiveSearch.htm 
> 
> and I repeatedly get
> 
> QUOTE Access Denied - Sucuri Website Firewall
> 
snip...

It is quite obvious that this is not a Firefox problem -- it is the site 
you are trying to access and which is unreachable on a half dozen  browsers 
I just tried it with. What you have is someone on the other end who, either 
through ignorance or malice, as configured "Securi Website Firewall" to 
prevent access. What you need to do is contact the Israeli office which 
runs the site and ask them what is going on.

By the way, the most current Chrome browser, at least on Windows, yields 
exactly the same blockage and error message.

On 2/15/2019 9:29 AM, Wolf K wrote:
> On 2019-02-15 06:27, David Lewin wrote:
>> I do not know how to open a support ticket.
>> Would you please teach me?
>> David
> 
> 
> The support ticket has to be directed to the website administrator. It has 
> nothing to do with Firefox. The site administrator is somewhere in the 
> bowels of the State of Illinois bureaucracy. You may have to use a 
> telephone or snailmail to get to them, since web access is being denied.
> 
> It may be that a block of IP addresses has been tagged as possibly evil, 
> and ours (and mine, etc) are in that block. In which case I see no way for 
> us to change things.
> 
> OTOH, if someone or other gets too many complaints like yours, it's 
> possible the issue will be fixed in a day or two. wait and see.
> 
> I wish you the ability to forget the problem over the weekend, and have a 
> good time with family and friends instead.
> 
> Best,
> 
State of Israel, not Illinois.

On 2/15/2019 10:30 AM, David Lewin wrote:
> At 14:23 15/02/2019, you wrote:
>> It looks like the website owner (State of Illinois) has decided to raise 
>> security levels. They've either blocked access via FF entirely, or else 
>> the firewall they're using blocks Firefox by default and hasn't been 
>> tweaked to allow access via Firefox. Or maybe Sucuri hate Firefox.
> 
> How is it a "web site problem"  If FF fails where Chrome suxcceeds?
> 

Chrome, at least on my computer and from my location and at the current 
time, does not open the site. Period. Tried it three times in the last few 
minutes. Same with Opera, Internet Explorer, Chrome, Edge, Vivaldi, and FF 
(latest version of each). I would crank up my Linux laptop and try the same 
thing but it seems to be too much bother for now. This is emphatically 
_not_ a FF issue.

On 2019-02-15 10:30, David Lewin wrote:
> At 14:23 15/02/2019, you wrote:
>> It looks like the website owner (State of Illinois) has decided to 
>> raise security levels. They've either blocked access via FF entirely, 
>> or else the firewall they're using blocks Firefox by default and 
>> hasn't been tweaked to allow access via Firefox. Or maybe Sucuri hate 
>> Firefox.
> 
> How is it a "web site problem"  If FF fails where Chrome suxcceeds?

Precisely because Firefox is blocked and Chrome isn't. Read the pop-up 
again. It says:
"Block reason: Access to this page was restricted by the administrator."

That's the _website_ administrator, not Firefox.

BTW, another poster reported that his Chrome was blocked too, so it's 
complicated.

The website's owner can block a lot of things. A browser, a suite of IP 
addresses, an applet running within the browser (such as a video 
download plugin), and so on. The blocking is done to prevent attacks via 
the browser, or to protect intellectual property, or whatever. You could 
try spoofing, by changing the browser ID (user agent string) that 
Firefox reports to the website it's accessing. Here's some how-to. For 
other hits, search for "change user agent string":

https://www.groovypost.com/howto/change-user-agent-string-edge-chrome-firefox-opera-internet-explorer-safari/

You could just wait a few days, as I suggested earlier, and try again. 
It could be that Illinois has just set up Sucuri, and they haven't 
worked out all the glitches yet. There's been a lot of website hacking 
these past week or two, and gov'ts etc are scrambling to repair the 
damage and harden their sites. If you didn't have any problems in the 
past, my guess would be that Illinois was a victim.

Best,


-- 
Wolf K
kirkwood40.blogspot.com
It's called an "opinion" because it's not a fact.

This is a multi-part message in MIME format.
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On 15/02/2019 15:30, David Lewin wrote:
> At 14:23 15/02/2019, you wrote:
>> It looks like the website owner (State of Illinois) has decided to 
>> raise security levels. They've either blocked access via FF entirely, 
>> or else the firewall they're using blocks Firefox by default and 
>> hasn't been tweaked to allow access via Firefox. Or maybe Sucuri hate 
>> Firefox.
>
> How is it a "web site problem"  If FF fails where Chrome suxcceeds?
>
No it doesn't.  Chrome is also blocking that page (so is Edge).  It has 
nothing to do with which browser you use.  The Admin of that page has 
blocked that page.

~You can search from this link:



The search box is quite prominent on that link.



-- 
With over 950 million devices now running Windows 10, customer 
satisfaction is higher than any previous version of windows.

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On 15/02/2019 15:30, David Lewin wrote:

    
    
At 14:23 15/02/2019, you wrote:
      

      
It looks like the website owner (State of
        Illinois) has decided to raise security levels. They've either
        blocked access via FF entirely, or else the firewall they're
        using blocks Firefox by default and hasn't been tweaked to allow
        access via Firefox. Or maybe Sucuri hate Firefox.
        

      
      

      How is it a "web site problem"  If FF fails where Chrome
      suxcceeds?
      

      

    
    No it doesn't.  Chrome is also blocking that page (so is Edge).  It
    has nothing to do with which browser you use.  The Admin of that
    page has blocked that page.

    

    ~You can search from this link:

    

    <http://www.archives.gov.il/en/>

    

    The search box is quite prominent on that link.

    

    

    

    
-- 

      

        
With over 950 million
          devices now running Windows 10, customer satisfaction is
          higher than any previous version of windows.
      
    
  


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On 15/02/2019 15:40, John McGaw wrote:
>
>
> It is quite obvious that this is not a Firefox problem --

I'm glad you mentioned this.  I suspect the post is about spamming this 
NG with that link.  I'm stopping here to avoid a a war on this NG.





-- 
With over 950 million devices now running Windows 10, customer 
satisfaction is higher than any previous version of windows.

--------------070202000508070104010600
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On 15/02/2019 15:40, John McGaw wrote:

    
    


      

      It is quite obvious that this is not a Firefox problem -- 

    
    

    I'm glad you mentioned this.  I suspect the post is about spamming
    this NG with that link.  I'm stopping here to avoid a a war on this
    NG.

    

    

    

    

    

    
-- 

      

        
With over 950 million
          devices now running Windows 10, customer satisfaction is
          higher than any previous version of windows.
      
    
  


--------------070202000508070104010600--

On 2019-02-15 10:40, John McGaw wrote:
> On 2/15/2019 2:33 AM, David Lewin wrote:
>> http://www.archives.gov.il/en/ is not the page I need
>>
>> Why does FireFox Version 65.0 NOT give me the page I need while Chrome 
>> DOES reach it ???
>>
>> I am trying to get to
>> http://www.archives.gov.il/ArchiveGov/archiveSearch.htm 
>> 
>> and I repeatedly get
>>
>> QUOTE Access Denied - Sucuri Website Firewall
>>
> snip...
> 
> It is quite obvious that this is not a Firefox problem -- it is the site 
> you are trying to access and which is unreachable on a half dozen  
> browsers I just tried it with. What you have is someone on the other end 
> who, either through ignorance or malice, as configured "Securi Website 
> Firewall" to prevent access. What you need to do is contact the Israeli 
> office which runs the site and ask them what is going on.
> 
> By the way, the most current Chrome browser, at least on Windows, yields 
> exactly the same blockage and error message.

John thanks for correcting my inference that .il stood for Illinois.

-- 
Wolf K
kirkwood40.blogspot.com
It's called an "opinion" because it's not a fact.

On 2/15/2019 12:07 PM, Wolf K wrote:
> On 2019-02-15 10:40, John McGaw wrote:
>> On 2/15/2019 2:33 AM, David Lewin wrote:
>>> http://www.archives.gov.il/en/ is not the page I need
>>>
>>> Why does FireFox Version 65.0 NOT give me the page I need while Chrome 
>>> DOES reach it ???
>>>
>>> I am trying to get to
>>> http://www.archives.gov.il/ArchiveGov/archiveSearch.htm 
>>> 
>>> and I repeatedly get
>>>
>>> QUOTE Access Denied - Sucuri Website Firewall
>>>
>> snip...
>>
>> It is quite obvious that this is not a Firefox problem -- it is the site 
>> you are trying to access and which is unreachable on a half dozen 
>> browsers I just tried it with. What you have is someone on the other end 
>> who, either through ignorance or malice, as configured "Securi Website 
>> Firewall" to prevent access. What you need to do is contact the Israeli 
>> office which runs the site and ask them what is going on.
>>
>> By the way, the most current Chrome browser, at least on Windows, yields 
>> exactly the same blockage and error message.
> 
> John thanks for correcting my inference that .il stood for Illinois.
> 
The URL didn't look quite right but that was my initial assumption too 
right up until I loaded the root URL of the "problem" page and found the 
results in Hebrew...

Wolf K wrote:

> It looks like the website owner (State of Illinois) has decided to raise 
> security levels


Israel not Illinois.

Perhaps they have tried to restrict it geographically, and David's IP 
address is not "on the list", not much point logging a ticket with 
mozilla about it

There are contact us forms




either of which will get you closer to someone who can actually help ...

David Lewin wrote:

> How is it a "web site problem"  If FF fails where Chrome suxcceeds?

For me chrome fails in exactly the same way, what if you refresh chrome 
with ctrl-F5, maybe it is showing a cached copy?

Wolf K wrote:

> thanks for correcting my inference that .il stood for Illinois.

...il.us domains are for the state, but they seem to prefer redirecting to 
a .gov domain, e.g.

from 

to