Feedback Agent does not want to feedback

This problem has existed from 1.5.03 through 1.5.04 and is still a problem 
on my 1.5.05 installation.

Browser crashes. Feedback Agent loads when browser next loads - shows 1 item 
in the queue but when trying to send the incident it pops an error message

---------------------------
Mozilla Quality Feedback Agent
---------------------------
The Agent is unable to connect to the server. Please check your Proxy Server 
settings or try again later.
---------------------------
OK
---------------------------

Proxy settings are fine and I can connect to any other site.

Any ideas?


0 news 8/2/2006 6:54:03 PM
news.is.co.za wrote:
> This problem has existed from 1.5.03 through 1.5.04 and is still a problem 
> on my 1.5.05 installation.
> 
> Browser crashes. Feedback Agent loads when browser next loads - shows 1 item 
> in the queue but when trying to send the incident it pops an error message
> 
> ---------------------------
> Mozilla Quality Feedback Agent
> ---------------------------
> The Agent is unable to connect to the server. Please check your Proxy Server 
> settings or try again later.
> ---------------------------
> OK
> ---------------------------
> 
> Proxy settings are fine and I can connect to any other site.
> 
> Any ideas?
> 
> 
if you have any firewall , configure it to allow 'Feedback Agent'.
0 Nir 8/2/2006 6:58:30 PM
news.is.co.za wrote:
> This problem has existed from 1.5.03 through 1.5.04 and is still a problem 
> on my 1.5.05 installation.
> 
> Browser crashes. Feedback Agent loads when browser next loads - shows 1 item 
> in the queue but when trying to send the incident it pops an error message
> 
> ---------------------------
> Mozilla Quality Feedback Agent
> ---------------------------
> The Agent is unable to connect to the server. Please check your Proxy Server 
> settings or try again later.
> ---------------------------
> OK
> ---------------------------
> 
> Proxy settings are fine and I can connect to any other site.
> 
> Any ideas?
> 
> 
then disable it.  Tools, Extensions, right click

-- 
Maxims for the Internet Age:  The E-mail of the species is more deadly 
than the mail.
0 gwtc 8/2/2006 7:11:40 PM
gwtc wrote:
> news.is.co.za wrote:
>> This problem has existed from 1.5.03 through 1.5.04 and is still a 
>> problem on my 1.5.05 installation.
>>
>> Browser crashes. Feedback Agent loads when browser next loads - shows 
>> 1 item in the queue but when trying to send the incident it pops an 
>> error message
>>
>> ---------------------------
>> Mozilla Quality Feedback Agent
>> ---------------------------
>> The Agent is unable to connect to the server. Please check your Proxy 
>> Server settings or try again later.
>> ---------------------------
>> OK
>> ---------------------------
>>
>> Proxy settings are fine and I can connect to any other site.
>>
>> Any ideas?
>>
>>
> then disable it.  Tools, Extensions, right click
> 
Talkback is still not working for FF 1.5.0.6,
though it has worked fine in previous versions of FF �
(my firewall permissions have not changed).  Still the same
"unable to connect.." message is popping up.  I wonder if the Talkback
program itself needs an update to accomodate the changes at FullCircleSoftware?
See this thread: http://sillydog.org/forum/viewtopic.php?t=8411

Do the Talkback reports go back to Mozilla.org (.com?) or to the renamed FullCircle?
The Talkback "Help" still shows the obsolete (and for sale!) URL.
Perhaps Talkback needs a Talkback?  ;^P

0 dAVEr 8/11/2006 4:35:37 PM
dAVEr wrote:
> gwtc wrote:
>> news.is.co.za wrote:
>>> This problem has existed from 1.5.03 through 1.5.04 and is still a 
>>> problem on my 1.5.05 installation.
>>>
>>> Browser crashes. Feedback Agent loads when browser next loads - shows 
>>> 1 item in the queue but when trying to send the incident it pops an 
>>> error message
>>>
>>> ---------------------------
>>> Mozilla Quality Feedback Agent
>>> ---------------------------
>>> The Agent is unable to connect to the server. Please check your Proxy 
>>> Server settings or try again later.
>>> ---------------------------
>>> OK
>>> ---------------------------
>>>
>>> Proxy settings are fine and I can connect to any other site.
>>>
>>> Any ideas?
>>>
>>>
>> then disable it.  Tools, Extensions, right click
>>
> Talkback is still not working for FF 1.5.0.6,
> though it has worked fine in previous versions of FF �
> (my firewall permissions have not changed).
  Delete TalkBack entry in Firewall . Start Firefox.
( which firewall software you are using?)
>  Still the same
> "unable to connect.." message is popping up.  I wonder if the Talkback
> program itself needs an update to accomodate the changes at 
> FullCircleSoftware?
> See this thread: http://sillydog.org/forum/viewtopic.php?t=8411
> 
> Do the Talkback reports go back to Mozilla.org (.com?) or to the renamed 
> FullCircle?
> The Talkback "Help" still shows the obsolete (and for sale!) URL.
> Perhaps Talkback needs a Talkback?  ;^P
> 
0 Nir 8/11/2006 5:34:59 PM
Reply:

(Thread closed)