Help desk system

I'm hoping that this is sufficiently on-topic, if not I apologise.

Can anyone recommend a web-based help desk app. for a small software 


2/12/2009 2:42:10 PM
embarcadero.delphi.non-tech 5933 articles. 1 followers. Follow

6 Replies

Similar Articles

[PageSpeed] 5

> I'm hoping that this is sufficiently on-topic, if not I apologise.
> Can anyone recommend a web-based help desk app. for a small software 
> company.

Helpspot -
2/12/2009 3:11:01 PM
look into the free SharePoint services (not SP-Server!) for Windows 2003 
Server and on the MS-page you'll find many templates, one of it is a help-desk 

:-) Thomas Pfister

This mail was sent using 100% recycled electrons

> I'm hoping that this is sufficiently on-topic, if not I apologise.
> Can anyone recommend a web-based help desk app. for a small software
> company.
2/12/2009 4:59:02 PM
"Ed Weatherup" <invalid@invalid.invalid> wrote in message
> I'm hoping that this is sufficiently on-topic, if not I apologise.
> Can anyone recommend a web-based help desk app. for a small software 
> company.

Support Suite

Kevin Powick
2/12/2009 7:34:09 PM
Ed Weatherup schrieb:
> I'm hoping that this is sufficiently on-topic, if not I apologise.
> Can anyone recommend a web-based help desk app. for a small software 
> company.

If you're looking for something like a bug tracker then Mantis would be
quite ok. It's free and afaik MySQL and PHP based.


2/12/2009 8:51:59 PM
Ed Weatherup wrote:
> Can anyone recommend a web-based help desk app. for a small software 
> company.

"House on the hill" software is pretty good. We have been using the GUI 
and Web client for years.

2/12/2009 9:51:24 PM
Help Desk Authority  is really good for ticket tracking and it includes asset management. 
With every created ticket you can get all necessary information about the actual state of implemented software and hardware on a target desktop. It's extremely useful feature that I use all the time to help solve tickets.
5/25/2009 3:19:29 PM

Similar Artilces:

Delphi 2005 help system needs help
I recently installed Delphi 2005 for the first time (OK, so I'm a tad bit behind the times). When I drop a component on a VCL form (like TEdit), then highlight that component and press F1, up pops a quasi-help-browser window with a URL: ms-help://borland.bds3/bds3start/html/intro.htm and the message "Cannot find server". What happened to the good old days old HLP and CHM files, which display relavent help for the active component item? So what does a person have to do to get good help these days in Delphi 2005? Philip >So what does a person have to do to ge...

Merge your Live Chat system with your CRM and/or Help Desk system
SigmaLive 1.2 (released 7.16.2006) integrates into SigmaPro Draconis 5.0.  Now you can turn your sales and support live chat sessions into new sales leads or support requests in SigmaPro Draconis 5.0 with the click of a button from the SigmaLive Agent Windows application.  You can also have all off-line messages to your SigmaLive live chat system posted to your SigmaPro projects as well as emailed to you. With SigmaLive 1.2 and SigmaPro 5.0 you have a full CRM and Support system integreated with each other and DotNetNuke. The new SigmaLive Windows client allows you to quic...

Help Desk Systems
--____KFMKABSOKMMWFXOZPPMF____ Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: base64 Content-Disposition: inline; modification-date="Sun, 13 Sep 2008 02:42:17 +1000" V2UgYXJlIGN1cnJlbnRseSBsb29raW5nIGF0IGltcGxlbWVudGluZyBhIGNvbXBsZXRlbHkgbmV3 IEhlbHBkZXNrIHN5c3RlbSBmcm9tIHRoZSBncm91bmQgdXAuIA0KV2UgY3VycmVudGx5IHJ1biBH cm91cFdpc2UsIE5ldFdhcmUgYW5kIFplbndvcmtzIHdpdGggc29tZSBNUyBpbnZvbGRlZCBhcyB3 ZWxsIGFuZCB3b3VsZCBsaWtlIGEgaGVscGRlc2sgc3lzdGVtIHRoYXQgY2FuIGludGVyZmFjZSBp bnRvIHRoZXNlIHN5c3RlbXMuIFdlIGFyZSBjdXJyZW50bHkgaW4gdGhlIHByb2Nlc3Mgb2YgdXBn cmFk...

I was using powerbuilder4.0 a month ago I decided that migrate it to PB7.0 When Im using 4.0, in datawindows I was using extra colums additional to stores procedure. I mean that for example; stored proc. returns 4 columns. I was using 2 extra columns to modify something from client. But I cant do the same thing in PB7.0. How can I do that??? please help. Gurcan yucel "I was using 2 extra columns to modify something from client." what does this mean that you added to the result set? If so then just goto the SQL and add a param. Then set the...

Help Help Help Help Help Help
------=_NextPart_000_0074_01C2960E.EBE13A30 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Can someone please help me. I have installed mysql on Unix Solaris and it works fine I have Perl installed previously which is working and with which i have installed other perlmodules before and are working fine. I have also installed DBI and it works fine with the Sybase drivers which i have installed. When i tried to install the Msql-Mysql-modules-1.2219 drivers i get the following error. # make /usr/local/bin/perl -Iblib/arch -Iblib/lib -I/...

help system, help!
Hi, Im trying to code in VB a help system for my web form. I have 1 label (lblhelp) and several textboxes, what i want to happen is that when a user clicks inside (or even mouseovers) one of the textboxes, the lblhelp populates with help text (different text per text box) i have no clue where to even start with this, although im thinking it would be nice to create a function that i can use throughout the project. any ideas? You would typically use client-side scripting such as Javascript for this. You'll want to create a Javascript function and handle the onfocu...

Help desk Management System
Hi,  I a m new to ASP. My task is build a help desk management system. Can anyone give some pointers. To me it seems like I should be planning the following 1) Interface design and forms 2) SQL tables diagram and the relationship between them   Once I have done that where next - what resources can I use? Thanks   Shahinoor  By now i'm sure you've check the getting started videos on , but the ones that might help you are 'general ASP.NET' and 'SQL Server'.If you are new to programing, my advice would be: Start simple,...

online help desk system
  Hi :) i am new here , and i am waiting for your welcome me .......   i hope you help me in my issue .. i will build a web application (assingment from my collage) & i choose to work on an online help desk system & i want your help , i want to know what is the steps that i have to follow to create a web application if there is any questions i am ready ...   hope you help me ... Well first off, you are going to want to have visual studio, or some other development enviroment. You can download visual web developer 2008 and sql express from micros...

Help Help Help Help
i need to create a crosstab report using Crystal reprot for VS 2003 i face aproblem when i need to order my Fileds by their names my data must be like this Basic Cola Housing Gross Deduction1 Deduction2 Deduction3 Net but when i run my report it give my a not sorted data acutally i have acode field which can i order field using it. but i don't knwo how to do thisSo..................? Select Report tab | |-->Select Record Sort expert Choost the fields you want to sort --Select the corresponding sort direction f...

help help help help
Name: chef mario Email: Product: Firefox Summary: help help help help Comments: Heard great reports about Firefox!!! Downloaded & installed Firefox !!!! Lost All my very very valuable BOOKMARKS!!! CAN ANYONE HELP!!!!! All bookmarks were in Internet Explorer Did bookmark transfer to Firefox. Seem the Fox eat all m,y bookmarks Need serious help anyone. chef mario Browser Details: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8) Gecko/20051025 Firefox/1.5 ...

Delphi 2009 Help System problem
I, recently and don't know why, am having problem with the help system of delphi 2009. When I hit F1 over a component, I get a window saying with the title "Microsoft Document explorer": > Cannot find one or more components. Please reinstall the application. Well, this is not true because the Microsoft document explorer is installed. After I hit ok on that window, another message appears saying: The microsoft document explorer is not installed and the help system will not function. Please re-install our documentation. How can I solve this? I allready un-installed...

Cannot install Delphi 2010 Help system
Hi all, After I had installed D2010 some time ago without help, I wanted to add the help system. I did run the installer with "add/remove" options. THis dis not show an option to install the help. On the Emb web-site I found I had to run Help_Setup.exe rather than Setup.exe When I do that, the help installer runs OK, but I never get past the "preparing" stage. It says: Extraction of installation data downloaded from the web has failed/ What would you like to do: (0) Download a fresh copy of the installation data. ( ) retry to extract the data When I cl...

help help help
i wanna know the list of compite time errors related to code correction/programming errors in powerbuilder.thanks lot cenk That's a pretty big request. You want a list of everything it is possible to do wrong in PowerBuilder? What you might want to do is search the solved cases infobase on the Sybase web site. On Tue, 15 Jun 1999 11:50:32 +0300, in powersoft.public.powerbuilder.general cenk KIZILDAG <> wrote: >i wanna know the list of compite time errors related to code >correction/programming errors in powerbuilder.thanks lot > >c...

I try set picture to database and import it to picture control. Why SetPicture funktio dosen�t work? blob b, tot_b integer li_FileNum, loops, i, ret long flen, bytes_read, new_pos string txtname, named string defext = "BMP", Filter = "bitmap Files (*.bmp), *.bmp" ret = GetFileOpenName("Open Bitmap", txtname, named, defext, filter) SetPointer(HourGlass!) flen = FileLength(txtname) li_FileNum = FileOpen(txtname, StreamMode!, Read!, LockRead!) IF flen > 32765 THEN IF Mod(flen, 32765) = 0 THEN loops = flen/32765 ELSE loops = (flen/32765...

Web resources about - Help desk system - embarcadero.delphi.non-tech

Type system - Wikipedia, the free encyclopedia
A type system associates a type with each computed value. By examining the flow of these values, a type system attempts to ensure or prove that ...

The Stack Pack is a wireless charging system for the iPhone 6s/6 and 6s/6 Plus
If youre tired of waiting for Apple to finally bring any type of wireless charging system to the iPhone, definitely take a look at an interesting ...

Epson unveils world’s first in-office paper recycling system
... impressive. Within three minutes of adding waste paper to the PaperLab, it starts pumping out perfectly white sheets of new paper. The system ...

Microsoft has announced the date it will kill support for its mobile operating system
Microsoft has announced that it will kill support for Windows 10 Mobile, its consumer and business operating system for smartphones, on August ...

Our solar system's planets look like flying saucers in new NASA video
NASA is celebrating 20 years of the Solar and Heliospheric Observatory with a short video that shows, in part, how strange things get when you ...

Ford marries its SYNC system to Apple’s Siri using Bluetooth
Ford today announced a software upgrade to its SYNC infotainment system that lets iPhone users wirelessly access Siri Eyes-Free capabilities ...

Uber Testing Color-Coded Light System To Help Passengers Find The Right Ride
... the wheel asked if my name was Kristy (it isn’t). Uber is testing a way to keep such mixups from happening with a color-coded light system to ...

Morningstar Gives AA Credit Rating to Cisco Systems, Inc.
Money Flow Index Morningstar Gives AA Credit Rating to Cisco Systems, Inc. (CSCO) Dakota Financial News Cisco Systems logo Cisco Systems, ...

TSMC expands production based on GaN Systems technololgy
GaN Systems, a maker of gallium nitride power transistors, has announced that its foundry partner Taiwan Semiconductor Manufacturing (TSMC) has ...

OnePlus 2 Ditches Invite System on December 5 FOR-EH-VER, FOR-EH-VER.
... be able to buy their NFC-less phone, the OnePlus 2 , without an invite on December 5. This isn’t a temporary thing, though, as the invite system ...

Resources last updated: 12/4/2015 6:01:18 PM