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Good day, I've been getting familiarized with Perl for the last couple of
days due to a RT integration project I've been handed. I've also been doing
a lot of research and a lot of asking around in forums for pointers on how
to properly achieve this.

I'm glad to say that I managed to get all my basic scrips up and running,
retrieving all the values I needed and updating all the fields I wanted to
update. I now need to get to the part of actually interacting with the
external RESTful API.

If what I understood from my research is correct, I will be working with
the REST::Client and JSON modules. And what I need to do is:

   1. Encode the values I want to pass over to the API into a JSON object.
   2. Do some coding on the other side in order to achieve my desired
   funcionalities and pass some values back to RT (for this I won't need your
   help since the coding won't be done in Perl, sadly)
   3. Decode the response I get back to Perl and use those values in RT to
   do some more updating.

I would greatly appreciate if you could provide me with some pointers and
code examples of this being done. Choosing the values I need to pass,
encoding them, passing them over to the API, and then decoding the response.

Needless to say, I am documenting all my work and will gladly share my
experience in this project and all the coding work in any forum.

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<div dir=3D"ltr"><div>Good day, I&#39;ve been getting familiarized with Per=
l for the last couple of days due to a RT integration project I&#39;ve been=
 handed. I&#39;ve also been doing a lot of research and a lot of asking aro=
und in forums for pointers on how to properly achieve this.<br><br></div>I&=
#39;m glad to say that I managed to get all my basic scrips up and running,=
 retrieving all the values I needed and updating all the fields I wanted to=
 update. I now need to get to the part of actually interacting with the ext=
ernal RESTful API. <br><br><div>If what I understood from my research is co=
rrect, I will be working with the REST::Client and JSON modules. And what I=
 need to do is: <br></div><div><ol><li>Encode the values I want to pass ove=
r to the API into a JSON object.</li><li>Do some coding on the other side i=
n order to achieve my desired funcionalities and pass some values back to R=
T (for this I won&#39;t need your help since the coding won&#39;t be done i=
n Perl, sadly)</li><li>Decode the response I get back to Perl and use those=
 values in RT to do some more updating.</li></ol><div>I would greatly appre=
ciate if you could provide me with some pointers and code examples of this =
being done. Choosing the values I need to pass, encoding them, passing them=
 over to the API, and then decoding the response.</div><div><br></div><div>=
Needless to say, I am documenting all my work and will gladly share my expe=
rience in this project and all the coding work in any forum.<br></div></div=
></div>

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Hi Francisco,

2020-04-22 11:21:31 -0300 Francisco Acu=C3=B1a:
> Good day, I've been getting familiarized with Perl for the last couple of
> days due to a RT integration project I've been handed. I've also been doi=
ng
> a lot of research and a lot of asking around in forums for pointers on how
> to properly achieve this.
>=20
> I'm glad to say that I managed to get all my basic scrips up and running,
> retrieving all the values I needed and updating all the fields I wanted to
> update. I now need to get to the part of actually interacting with the
> external RESTful API.
>=20
> If what I understood from my research is correct, I will be working with
> the REST::Client and JSON modules. And what I need to do is:
>=20
>    1. Encode the values I want to pass over to the API into a JSON object.
>    2. Do some coding on the other side in order to achieve my desired
>    funcionalities and pass some values back to RT (for this I won't need =
your
>    help since the coding won't be done in Perl, sadly)
>    3. Decode the response I get back to Perl and use those values in RT to
>    do some more updating.
>=20
> I would greatly appreciate if you could provide me with some pointers and
> code examples of this being done. Choosing the values I need to pass,
> encoding them, passing them over to the API, and then decoding the respon=
se.
>=20
> Needless to say, I am documenting all my work and will gladly share my
> experience in this project and all the coding work in any forum.

One way to do it is like this:

use strict;
use warnings;
use feature 'say';
use LWP::UserAgent;
use JSON;

my $ua =3D LWP::UserAgent->new;
my $uri =3D 'https://example.com/path/to/something';
my %headers =3D ('Content-Type' =3D> 'application/json');

# here are the values to pass to the API
my %values =3D (number =3D> 1, name =3D> 'etc');

my $res =3D $ua->post(
    $uri,
    %headers,
    Content =3D> JSON::encode_json(\%values)
);

if ($ua->is_success) {
    # if you're receiving a JSON
    my $data =3D JSON::decode_json $res->content;
    # now $data is a Perl data structure; it's the decoded JSON

    # but if you're receiving (say) HTML
    say $res->decoded_content;
}
else {
    # handle errors here
}

See these docs for the modules' details:
https://metacpan.org/pod/LWP::UserAgent
https://metacpan.org/pod/JSON

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Correction: we should use $res->is_success in the 'if' below, not
$ua->is_success.

2020-04-24 19:42:32 -0300 Gil Magno:
> if ($ua->is_success) {

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