Need help updating 6.2 Agents to 6.3 agents.

We've run into a bit of a pickle when trying to get our Patch Management 
server up and running and deployed properly to all workstations.

In our attempt to upgrade from version 6.2 to 6.2 we wound up having to 
blow away the entire PM install because we had multiple applications 
running on the same machine and 6.3 restriction on what can/can not be 
on the server caused us pain.


We created a new machine where we installed PM 6.3 on it. We currently 
have 6.2 agents on the machines that point to the old server.

I attempted to update the registry for the agent to tell it to look at 
the new server but I see errors in logs. I pasted them below.

I need to come up with a simple way to upgrade the agents to 6.3 
pointing to the new server. I was hoping to create a ZENWorks package to 
push the update out but I am not finding much information on how to 
build the MST file or command line install. Any suggestions would be 
appreciated.

Derek


2007/06/27 09:52:15.0405,0,A connection between a PDDM and the agent was 
closed. [TaskManager.cpp:168]
2007/07/10 16:12:48.0669,0,A connection between a PDDM and the agent was 
closed. [TaskManager.cpp:168]
2007/07/19 17:02:12.0549,0,A connection between a PDDM and the agent was 
closed. [TaskManager.cpp:168]

2007/07/20 09:36:12.0887,0,Beginning inventory collection
2007/07/20 09:36:12.0965,0,  Successfully loaded Unicode inventory 
collection DLL
2007/07/20 09:36:12.0965,0,  Successfully located entry point in Unicode 
inventory collection DLL
2007/07/20 09:36:14.0043,0,  Successfully collected inventory (Unicode 
method)
2007/07/20 09:36:14.0074,0,  Generating XML difference document for 
inventory
2007/07/20 09:36:14.0074,0,  InventoryCollector::GenerateXMLDiffForInventory
2007/07/20 09:36:14.0246,0,    Success: XMLDeltaParser completed.
2007/07/20 09:36:16.0885,0,  Posting of inventory data via delta 
mechanism failed - reposting via non-delta
2007/07/20 09:36:20.0337,0,  Error posting inventory to PLUS (non-delta) 
- error code = -200  message = 'AGENTID=   :AGENT NOT REGISTERED WITH 
PLUS; CANNOT INSERT THE VALUE NULL INTO COLUMN 'GROUP_NAME', TABLE 
'PLUS.DBO.GROUPS'; COLUMN DOES NOT ALLOW NULLS. INSERT FAILS.
CANNOT INSERT THE VALUE NULL INTO COLUMN 'GROUP_ID', TABLE 
'PLUS.DBO.GROUPS_TO_USERROLES'; COLUMN DOES NOT ALLOW NULLS. INSERT FAILS.
CANNOT INSERT THE VALUE NULL INTO COLUMN 'GROUP_ID', TABLE 
'PLUS.DBO.AGENTPOLICYSET_TO_GROUPS'; COLUMN DOES NOT ALLOW NULLS. INSERT 
FAILS.
CANNOT INSERT THE VALUE NULL INTO COLUMN 'GROUP_ID', TABLE 
'PLUS.DBO.AGENTS_TO_GROUPS'; COLUMN DOES NOT ALLOW NULLS. INSERT FAILS.
INVALID OBJECT NAME '#TEMPAGENTPOLICYCHECKQUEUE'.
THE INSERT STATEMENT CONFLICTED WITH THE FOREIGN KEY CONSTRAINT 
"FK_AGENT_TO_INVENTORYITEM_UP_AGENTS". THE CONFLICT OCCURRED IN DATABASE 
"PLUS", TABLE "DBO.UP_AGENTS", COLUMN 'AGENTID'.
ERROR IN SQL CALL: AGENTINVENTORYUPDATEPFQ105 ERRORID: 0ERRORID: 
0ERRORID: 0ERRORID: 0ERRORID: 0ERRORID: 0ERRORID: 0ERRORID: 0ERRORID
0
Derek
7/20/2007 2:09:59 PM
novell.zenworks.patch 2914 articles. 0 followers. Follow

7 Replies
344 Views

Similar Articles

[PageSpeed] 51

Derek,

you cannot do this, if you had build a new server with the same name 
and serial number, the agents would re-register automatically. If you 
have used a new name, you must uninstall and reinstall the agents, so 
that the correct password is generated...
-- 

Shaun Pond


0
Shaun
7/20/2007 4:01:22 PM
Shaun Pond wrote:
> Derek,
> 
> you cannot do this, if you had build a new server with the same name 
> and serial number, the agents would re-register automatically. If you 
> have used a new name, you must uninstall and reinstall the agents, so 
> that the correct password is generated...


Any recommendation on how to uninstall the agents from the machines. Is 
there an exe I can call on the systems that I could initiate through 
Zenworks?

0
Derek
7/24/2007 7:19:04 PM
Derek,

get this: http://www.novell.com/coolsolutions/tools/18914.html use the 
/upgrade options - it's written by Patchlink, just not supported

-- 

Shaun Pond


0
Shaun
7/24/2007 7:30:36 PM
Shaun Pond wrote:
> Derek,
> 
> get this: http://www.novell.com/coolsolutions/tools/18914.html use the 
> /upgrade options - it's written by Patchlink, just not supported
> 


Incase anyone else runs into my issues.

The utility Shaun pointed me tool works great, however if you move or 
change your PM Server the upgrade option wont work for you because it 
uses the current values in the registry.  So I used the MSIEXEC install 
command to install it after the fact.
0
Derek
7/25/2007 5:49:37 PM
Derek,

great!

-- 

Shaun Pond


0
Shaun
7/26/2007 1:05:31 AM
Shaun Pond wrote:
> Derek,
> 
> great!
> 
I have uncovered a weird issue when calling the msi via msiexec and 
passing it the serial and host parameters. Oddly enough on two machine I 
get a hanging msiexec process that starts from this updateagent.msi. Its 
owned by Local System and doesnt terminate.

0
Derek
7/26/2007 1:31:11 PM
Derek,

I think it's something to do with shutting down the existing service 
(if this is an upgrade)

-- 

Shaun Pond


0
Shaun
7/26/2007 1:42:39 PM
Reply:

Web resources about - Need help updating 6.2 Agents to 6.3 agents. - novell.zenworks.patch

Wikipedia talk:Updating information - Wikipedia, the free encyclopedia
This is brilliant! It would probably work best for elections etc in minor locations. For something that's well-known like a US predidential election, ...

8 Tools For Updating Facebook Offsite
Applications for receiving Facebook updates and notifications without having to keep the site open in a browser keep coming out. Here are eight ...

Updating how Cost per Click is Measured on Facebook
To help advertisers better understand how their ads perform, we're updating the definition of cost per click on Facebook. Learn what the change ...

Updating Your App for iOS 9: What You Need to Know
Updating Your App for iOS 9: What You Need to Know

Facebook for iPhone 3.0 to Include Page Updating
... who want to more easily update their Facebook Pages on the go: Facebook for iPhone 3.0 , which should be released soon, will include Page updating, ...

Updating trends on mobile
Trends are a great way to find out what people are talking about on Twitter at a given moment and at a single glance. Starting today, we’re making ...

Delhi Metro Fare Calculator and Auto-Updating Map on the App Store on iTunes
Get Delhi Metro Fare Calculator and Auto-Updating Map on the App Store. See screenshots and ratings, and read customer reviews.


Updating Emma: Jane Austen's classic joins list of literary reworks
Jane Austen published six novels. Just six. She died before she completed the seventh.

Tips For Updating Your Appearance
Like Joe Hockey, all men can pull off a radical mid-life makover by following some simple guidelines.

Resources last updated: 12/27/2015 7:47:07 PM