IP Address 0.0.0.0.0

Some Agent which crosses proxy (MS ISA proxy)  are register to the
database with 0.0.0.0.
When the agent send a request to the server for register, the field
ContactAddress has 0.0.0.0 .0

The same PC - Agent without passing a proxy (another location) send a
good ContactAdress IP when it register to the server.
(Proxy or not)

how agent defined addresses IP before to send for registration ?
(Locally, with a service network, patchlink network)

christian

0
Astinx
10/21/2006 9:27:00 AM
novell.zenworks.patch 2914 articles. 0 followers. Follow

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Astinx,

can you post the agent update log?

-- 

Shaun Pond


0
Shaun
10/22/2006 9:12:24 AM
PatchLink Update Agent.log

2006/10/23 10:45:14.0336,0,TaskManager::Init: Unknown task id in
registry. Defaulting to Idle.
2006/10/23 10:45:14.0346,0,Begin detective thread 2224.
2006/10/23 10:45:14.0346,0,Top of detective loop.
2006/10/23 10:45:14.0376,0,HttpSession::HttpSession: to host:
http://192.168.70.2
2006/10/23 10:45:14.0617,0,HttpSession::HttpSession: to host:
http://192.168.70.2/update/gravitixISAPI.dll
2006/10/23 10:45:14.0617,0,AgentThread::registerAgent
2006/10/23 10:45:15.0738,0,Register request for [Agent] =
[Action=RegisterAgent&OS=WinXP&OSVer=5%2c1&OSBuildNo=2600&ServicePack=Service%20Pack%202&AccountID=934DA225-0000-0010-8000-93032B5E2EA1&AgentID=&AgentVer=6%2c2%2c2%2c181&AgentDescription=AAA%3d&AgentName=XABcAE0AQQBJAFIASQBFAC0AUABSAE8AVQBUAEUAUwBUAAAA&ContactAddress=0.0.0.0&ContactDNS=TQBBAEkAUgBJAEUALQBQAFIATwBVAFQARQBTAFQAAAA%3d&ReInstall=N&InstallDate=20061023084514&GMTTime=20061023084515&LocalTime=20061023104515&ProductType=WinNT&AgentType=Agent&International=Y&InstanceID=0]
2006/10/23 10:45:16.0389,0,Agent:Register Agent returned (0) Success
2006/10/23 10:45:16.0389,0,Exiting AgentThread::registerAgent


Debug.log

Start Time = 10:45:28 Date = 23/10/2006 Time:10:45:28
Path Excluded from scan [Value Not Found]
 Parsed Switches
    /i -      Input File:
    /o -      Output File:
    /s -      Server Name:         192.168.70.2
    /x -      Proxy Server:        192.168.129.198:8080
    /p -      Port:                80
    /r -      Retries:             255
    /u -      Upload Directory:    /AgentCenter/AgentCenter.asmx
    /https -  Protocol:            HTTP://
    /l -      log file:            DEBUG.LOG
    /z -      Fast Scan:           0

    Dagent Run Mode is:  2
    Run in Fast Mode:  True 
 
 Profiling System 

 ............

0
Astinx
10/23/2006 9:21:06 AM
Astinx,

let me see what I can find out...

-- 

Shaun Pond


0
Shaun
10/23/2006 11:28:09 AM
Astinx,

oh, what version is the ZPM server and what OS please?

-- 

Shaun Pond


0
Shaun
10/23/2006 11:29:33 AM
Shaun,

The zenworks Patch manangement version is:

Novell Zenworks Patch Management Server Version : 6.2.2.198
Scanner Integration Common Components Version: 2.0.0.101

Server os version : 2K3 with SP1.
Os version 5.2.3790
IIS Version 6.0.3790.1830
..NET Versions V1.0.3705, v1.1.4322
SQL server Agent 8.00.2039
MDAC Version 2.82.1830.0
SSL File Version 8.00.2039

christian
0
bauwens
10/23/2006 1:19:00 PM
OK, I've asked someone for help on this...

-- 

Shaun Pond


0
Shaun
10/24/2006 10:52:05 AM
are you the administrator of the proxy? If not, can you ask them if 
they're deliberately masking the IP address?

-- 

Shaun Pond


0
Shaun
10/25/2006 1:40:49 PM
> are you the administrator of the proxy? If not, can you ask them if 
> they're deliberately masking the IP address?
> 
> -- 
> 
> Shaun Pond
> 
> 
Hi

I am not the Proxy administrator. I will ask him tomorrow.

Shaun,

Can you tell me, how the agent 'determine' address IP of the station before
sending the request ? (ContactAddress)

Have you documentations ?

Christian.








0
bauwens
10/25/2006 6:24:12 PM
no, I don't have any info at the moment, but the data you posted 
earlier has a real address, does it not?

-- 

Shaun Pond


0
Shaun
10/25/2006 10:21:37 PM
It appears that you now have a SR raised with Novell for this - for the 
moment, there seems little point in duplicating effort, especially as I 
would be talking to the same people as the engineer on your call, but 
it looks like a problem with the MS proxy :(

-- 

Shaun Pond


0
Shaun
11/1/2006 6:10:07 AM
I shaun.
the problem is solved with last version 6.3 Novell ZPM and a patch for
the agent.
Thank you.
best regards.
christian

a =E9crit :

> Astinx,
>=20
> let me see what I can find out...
>=20
> --=20
>=20
> Shaun Pond

0
Astinx
12/15/2006 8:55:02 AM
Astinx,

that's good news, thanks - I will close the ticket I have open with 
Patchlink!

-- 

Shaun Pond


0
Shaun
12/15/2006 9:09:43 AM
Reply:

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