iPrint, Windows 7, Xerox Global Print Driver

I guess there are people who are able to make iPrint work with Windows
7, but I seem to be not one of those people. There seems to be too many
pieces to this puzzle that I have to worry about, and I'm having trouble
getting a good feel for where the problem is.

Most of our computers are XP, but we are starting to roll out a few
Win-7 machines. I believe I have the iPrint client loaded on a Win-7
machine ok, but it's hard to tell, since I can't seem to get a Win-7
print driver into the broker. First issue was that loading a driver to
the broker via iManager doesn't like Firefox. Ok, no problem, I'll try
IE. I begin the process and, when I tried it last week, the driver files
were copied, but then the browser sat for about 10 minutes before
finally returning an error. Alright, maybe an issue with IE8, so I went
to an older machine [Win-2000 Server] that had IE6 - same problem.
Today, I tried it again, and I get the error that I can only load a
Win-7 driver from a Win-7 machine [why it didn't give me this error last
week, I don't know]. So, after jumping through hoops to get the iPrint
client installed on a Win-7 machine, because it won't let you add
drivers to the broker if you don't have iPrint installed, when I go to
"Add From File", the machine responds with "To use this printer, you
must install the corresponding printer driver. To continue, click OK."

But... I'm not installing the printer yet, just the drivers into the
broker.

In any case, I click OK, and it appears that I can browse my way to the
.inf file and choose the driver I wish to install and, like before, the
browser returns an error. Since I can see the error again, it is as
follows:

java.lang.NullPointerException

com.novell.emframe.fw.servlet.AuthenticatorServlet.service(AuthenticatorServlet:341)
java.servlet.http.HttpServlet.service(HttpServlet.java:802)

And I'm using iManager 2.7.2 [could be part of the problem... having
issues upgrading that, too]

I'm not sure, but I think this is less to do with the Xerox drivers
than it is to do with iManager/iPrint. In any case... if anyone can
point me in a definitive direction to get this all working, I'd
certainly appreciate it.

Thanks,


-- 
facs
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facs
7/11/2011 8:06:01 PM
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I had good success with the latest Xerox GPD (PS) and iManager 2.7.4. I
think you will do better to first update iManager and the iPrint plugin
to the latest.

The "To use this printer, you must install the corresponding printer
driver. To continue, click OK." seems to occur always on Win7 - that
appears to be part of the way iManager install iPrint drivers on Win7.

It did take a long time, maybe a little better on the Linux-based
iPrint than the Netware 6.5SP8 iPrint. However, once installed I'm quite
happy with the Xerox GPD. I can set up profile for that driver without
problem and it communicates with our WorkCentre 5050 with all
capabilities, on both XP and Win7.

I've started using the Xerox GPD (PS) for all our networked HP
LaserJets, as I never overcame all the problems with the HP Universal
driver.

Tom


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tbreeden
7/12/2011 2:06:01 PM
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