Win2k & XP ZEN Digital Certificate error

We have always been able to import 3rd party digital certificates locally on
our workstations. However, since we upgraded to Win2k sp4 (no problems prior
to this 'release') and XP we are running into a conflict with something in
NW4.11 or ZFD1.1 (NAL3.2). The certificates (typically Verisign Class 1&2)
are importable up until the time a user extensible policy is applied to the
user profile through ZEN. I have cleared all restrictions trying to
eliminate a specific policy but when I invoke any one restriction the error
reoccurs. The error reads: "An internal error occurred. The private key that
you are importing might require a cryptographic service provider that is not
installed on you system." Once applied, I cannot get around the error
without rebuilding workstation. I have tried client versions 4.81, 4.83 sp1
& sp2. Any suggestions??

Thanks, Mark

2/3/2004 5:40:22 PM
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2/8/2004 7:09:41 PM

Try the Zen forums - someone there may have run into the same problem.*

Hamish Speirs
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(Please, no email unless requested. Unsolicited support emails will probably be

2/8/2004 10:47:29 PM

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