Problems saving excel files and opening word files with cifs

I have a NW6SP4 cluster with cifs.
Users can access shares but they are not able to open word files nor 
saving excel files (word and excel simply stuck!).
It doesn't ahppens with other kind of files (text only, power point, acess 
databases).
I guess it has something to do with the way excel and world work with 
files (using temporary files). I tried to apply the latest cifs patches 
available for nw6 (cifs.nlm 1.60 oct 5 2004), but it didn't solve the 
problem.
I'm using word and excel 2000.
Can someone help me ?
Thanks in davance.
0
paolo
2/21/2005 7:24:50 PM
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You're having this problem when a resource migrates from a node to other?

paolo.scaglione@NOSPAMemersonappliance.it escribi�:
> I have a NW6SP4 cluster with cifs.
> Users can access shares but they are not able to open word files nor 
> saving excel files (word and excel simply stuck!).
> It doesn't ahppens with other kind of files (text only, power point, acess 
> databases).
> I guess it has something to do with the way excel and world work with 
> files (using temporary files). I tried to apply the latest cifs patches 
> available for nw6 (cifs.nlm 1.60 oct 5 2004), but it didn't solve the 
> problem.
> I'm using word and excel 2000.
> Can someone help me ?
> Thanks in davance.
0
Julio
2/21/2005 8:13:13 PM
Actually I didn't pay attention to this fact.
I can do a test, but to get a clean environment I must restart the cluster 
and I must do it during non working hours.
Do you know some specific issue related to node migration and problems in 
opening/saving word and excel files ?

> You're having this problem when a resource migrates from a node to other?
> 
> paolo.scaglione@NOSPAMemersonappliance.it escribi�:
> > I have a NW6SP4 cluster with cifs.
> > Users can access shares but they are not able to open word files nor 
> > saving excel files (word and excel simply stuck!).
> > It doesn't ahppens with other kind of files (text only, power point, 
acess 
> > databases).
> > I guess it has something to do with the way excel and world work with 
> > files (using temporary files). I tried to apply the latest cifs 
patches 
> > available for nw6 (cifs.nlm 1.60 oct 5 2004), but it didn't solve the 
> > problem.
> > I'm using word and excel 2000.
> > Can someone help me ?
> > Thanks in davance.

0
paolo
2/21/2005 11:43:38 PM
Julio,
I had a test today and it does seems that moving resources between nodes 
doesn't affect the functinning.
One strange thing is that I tried to simulate the problem on virtual 
machine (vmware) with XP SP2 and office 2000, but on it everithing works 
fine.
Coversely I have the same problem on a w2k3 server.
I spent the last two days looking for info into Internet but I didn't 
manage to find anything usefull.
Please give me some help!


> You're having this problem when a resource migrates from a node to other?
> 
> paolo.scaglione@NOSPAMemersonappliance.it escribi�:
> > I have a NW6SP4 cluster with cifs.
> > Users can access shares but they are not able to open word files nor 
> > saving excel files (word and excel simply stuck!).
> > It doesn't ahppens with other kind of files (text only, power point, 
acess 
> > databases).
> > I guess it has something to do with the way excel and world work with 
> > files (using temporary files). I tried to apply the latest cifs 
patches 
> > available for nw6 (cifs.nlm 1.60 oct 5 2004), but it didn't solve the 
> > problem.
> > I'm using word and excel 2000.
> > Can someone help me ?
> > Thanks in davance.

0
paolo
2/24/2005 8:03:31 AM
 >Conversely I have the same problem on a w2k3 server.

You mean this as a client to your NW cluster? Or as a server connected 
to with cifs? If the latter you clearly have a Windows problem, you need 
to go to a MS support forum.

If the former, start by applying nw6sp5 and Go into Monitor - server 
parameters - NCP and Set Client File Caching = Off, and Set Level 2 
OpLocks Enabled = Off.
-- 
  Andrew C Taubman
  Novell Support Forums Volunteer SysOp
  http://support.novell.com/forums
  (Sorry, support is not provided via e-mail)

  Opinions expressed above are not
  necessarily those of Novell Inc.
0
Andrew
2/27/2005 11:22:21 PM
I have this issue both using an xp client connecting a cluster with cifs 
installed and a w2k3 server connecting the same share on the cluster.
I suspect it has something to do with the 885250 ms hotfix, uninstalling 
it from the xp solved the problem but it didn't from w2k3

any clue ?

>  >Conversely I have the same problem on a w2k3 server.
> 
> You mean this as a client to your NW cluster? Or as a server connected 
> to with cifs? If the latter you clearly have a Windows problem, you need 
> to go to a MS support forum.
> 
> If the former, start by applying nw6sp5 and Go into Monitor - server 
> parameters - NCP and Set Client File Caching = Off, and Set Level 2 
> OpLocks Enabled = Off.
> -- 
>   Andrew C Taubman
>   Novell Support Forums Volunteer SysOp
>   http://support.novell.com/forums
>   (Sorry, support is not provided via e-mail)
> 
>   Opinions expressed above are not
>   necessarily those of Novell Inc.

0
paolo
3/1/2005 5:01:07 PM
>  >Conversely I have the same problem on a w2k3 server.

We have the same problem with w2k3 server, Novell 6.5 sp2 server and cifs 
only XP sp2 clients 

> 
> You mean this as a client to your NW cluster? Or as a server connected 
> to with cifs? If the latter you clearly have a Windows problem, you 
need 
> to go to a MS support forum.
> 
> If the former, start by applying nw6sp5 and Go into Monitor - server 
> parameters - NCP and Set Client File Caching = Off, and Set Level 2 
> OpLocks Enabled = Off.

Would those changes just apply to NCP - Novell clients.  Wouldn't the 
CIFS Oplocks have to be disabled through iManager, File Protocols, CIFS 
properties?

> -- 
>   Andrew C Taubman
>   Novell Support Forums Volunteer SysOp
>   http://support.novell.com/forums
>   (Sorry, support is not provided via e-mail)
> 
>   Opinions expressed above are not
>   necessarily those of Novell Inc.

0
merinan
3/8/2005 8:27:22 PM
 >Would those changes just apply to NCP - Novell clients.  Wouldn't the
CIFS Oplocks have to be disabled through iManager, File Protocols, CIFS
properties?

Good point, you could well be right. It does not harm to do the NCP ones 
though, all servers should have that.
-- 
  Andrew C Taubman
  Novell Support Forums Volunteer SysOp
  http://support.novell.com/forums
  (Sorry, support is not provided via e-mail)

  Opinions expressed above are not
  necessarily those of Novell Inc.
0
Andrew
3/8/2005 10:44:14 PM
Reply:

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