I have had done both upgrade with keeping user in caching mode and putting
online first, deleting the caching mailbox and then after the upgrade
recreate the caching mailbox.
The only issue I had was with a user that was updating across WAN and he
disconnected himself in the middle and corrupted his caching mailbox (along
with more than that)
The install takes a long time no matter what. So...if the caching mailbox
is not problematic before hand, I have had zero issues.
>>> On 12/18/2009 at 10:56 AM, in message
> Are there any gotchas if you uninstall the GW7 client for a user that is
> caching, and then install the GW8.0.1 client?
> After reading many of the forum posts, I got the impression that we
> would have fewer issues with the GW 8.0.1 client if we uninstalled the
> GW 7 client first. We have a Zen deployment that uninstalls the GW7
> client, reboots the machine, and then when the user logs back in, the
> GW8.0.1 client is distributed to the default path. So far so good. But
> all of my "upgrades" so far have been for users in online mode. I have
> a handful of users that are in caching mode, and they are heavy mail
> users. I don't want to cause them, or myself, any headaches.
> Would it make sense to put these caching users into online mode before
> uninstalling the GW7 client?
> Thanks in advanse.