GW802HP3 client - problem open URL from Client

XP_SP3+GW802HP3 client (multilanguage)
Default browser in the XP: FireFox
In the GW Client: FirFox

Received mail(html) with url in the body:
......
Subject: Maia Quarantine Digest
MIME-Version: 1.0
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Message-Id: <20111004154701.A3F984DD02@mountain.ami.ua>
Date: Tue,  4 Oct 2011 18:47:01 +0300 (EEST)

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><body>
<div align="center">
<a
href="https://mountain.ami.ua/maia/confirm.php?id=2&ts=2011-10-04%2018%3A47%3A01&token=19C279DEEEA011E0A7559C4283A7ECA2DSB47YDWBRKZ0MHSWW8CINYT8DCPUKRK&manage=true">[Log
in]</a> to manage your Maia account</a>
</div>
<div>Maia Mailguard made the following decisions regarding you email.
If it made a mistake, you may report any email that was presumed good,
but was actually spam, and release any that were quarantined incorrectly
by clicking the corresponding link.</div>




<div align="center">
<table border="0" cellspacing="2" cellpadding="2" width="100%">
<tr>
<td bgcolor="#cccccc" align="center" colspan="5"><font
size="5"><b>Delivered Email</b></font></td>
</tr>
<tr>
<th bgcolor="#cccccc">Action</th>
...

Click on the URL - and without any events...

Any body have this problem too ?

Serg


-- 
skoltogyan
------------------------------------------------------------------------



0
skoltogyan
10/5/2011 8:46:02 AM
novell.groupwise.8x.clients 2659 articles. 0 followers. Follow

4 Replies
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Yes,
On win 7 ie9 and xp on ie8. 
I haven't investigated yet as we have zen11 roaming profile issues
which need to be resolved first.

Breezer


-- 
breezer
------------------------------------------------------------------------



0
breezer
10/5/2011 10:06:02 AM
breezer;2143765 Wrote: 
> Yes,
> On win 7 ie9 and xp on ie8. 
> I haven't investigated yet as we have zen11 roaming profile issues
> which need to be resolved first.
> 
> Breezer

+ new INFO !:
IF  "Tools|Options|Enviroment|Views" configured as:
  Use default views for reading
Default Read View & Font
(*) HTML
AND
"Tools|Options|Enviroment|General" configured as:
HTML Browser:
[ Default Browser ] or [ Firefox/Mozilla ] or [ Microsoft Internet
Explorer ]
THEN - ALL WILL BE OK !!! (key moment is: 
  Use default views for reading
Default Read View & Font
(*) HTML
)

---------
IF  "Tools|Options|Enviroment|Views" configured as:
  Use default views for reading
Default Read View & Font
(*) Plain Text
[+] Force view  [ Tahoma , size 10 ]
THEN - ALL WILL BE BAD !! :
1. Open received mail (as plan text)
2. Press Button "HTML" and mail changed to the HTML view
3. In this changed mail Press to the URL Link -  AND ... WITHOUT ANY
RESULT !!


-- 
skoltogyan
------------------------------------------------------------------------



0
skoltogyan
10/5/2011 11:26:02 AM
skoltogyan;2143775 Wrote: 
> + new INFO !:
> IF  "Tools|Options|Enviroment|Views" configured as:
>   Use default views for reading
> Default Read View & Font
> (*) HTML
> AND
> "Tools|Options|Enviroment|General" configured as:
> HTML Browser:
> [ Default Browser ] or [ Firefox/Mozilla ] or [ Microsoft Internet
> Explorer ]
> THEN - ALL WILL BE OK !!! (key moment is: 
>   Use default views for reading
> Default Read View & Font
> (*) HTML
> )
> 
> ---------
> IF  "Tools|Options|Enviroment|Views" configured as:
>   Use default views for reading
> Default Read View & Font
> (*) Plain Text
> [+] Force view  [ Tahoma , size 10 ]
> THEN - ALL WILL BE BAD !! :
> 1. Open received mail (as plan text)
> 2. Press Button "HTML" and mail changed to the HTML view
> 3. In this changed mail Press to the URL Link -  AND ... WITHOUT ANY
> RESULT !!



Check your Registry Keys. Must be:

[HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Application]@="Firefox"

[HKEY_CLASSES_ROOT\http\shell\open\ddeexec\Application]@="Firefox"

[HKEY_CLASSES_ROOT\ftp\shell\open\ddeexec\Application]@="Firefox"


After changing this on our clients, the problem was solved.

iwu


-- 
iwu
------------------------------------------------------------------------



0
iwu
10/6/2011 9:36:01 AM
iwu;2144067 Wrote: 
> Check your Registry Keys. Must be:
> 
> [HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Application]@="Firefox"
> 
> [HKEY_CLASSES_ROOT\http\shell\open\ddeexec\Application]@="Firefox"
> 
> [HKEY_CLASSES_ROOT\ftp\shell\open\ddeexec\Application]@="Firefox"
> 
> 
> After changing this on our clients, the problem was solved.
> 
> iwu

THis is do not help me.. Only if 
"Tools | Options | Enviroment| Views" set  to:
Default Read View & Font   (*) HTML 
Then URL wil be open ok.

Serg


-- 
skoltogyan
------------------------------------------------------------------------



0
skoltogyan
10/6/2011 2:36:02 PM
Reply:

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