Lost my mails, any size limit?

I've just lost all the mails in the (IMAP) Deleted folder! :°°(


Mozilla 
Thunderbird\Profiles\if47gu7j.default\ImapMail\imap.tiscali.it\Deleted 
and Deleted.sbd are both empty, why?


Anyway if I restore a pair of old files (Deleted and Deleted.sbd) and 
overwrite the existing (empty) ones, then I launch TB all the mails in 
Deleted folder disappear in 1 second! Why??


Deleted is 2,42 GB (2.605.978.626 byte)
Deleted.msf is 15,4 MB (16.182.092 byte)


Any size limit?
0
Maelmoro
6/15/2017 6:09:14 PM
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> I've just lost all the mails in the (IMAP) Deleted folder! :°°(

By the way, I've upgraded my TB to the last version 52.2.0 (32bit): is 
it the cause?
0
Maelmoro
6/15/2017 7:15:31 PM
On 06/15/2017 11:09 AM, Maelmoro wrote:
> Thunderbird\Profiles\if47gu7j.default\ImapMail\imap.tiscali.it\Deleted 
> and Deleted.sbd are both empty, why?
> 
  Check the Properties for the Deleted folder. Specifically the
"Retention Policy."

-- 
James Moe
jmm-list at sohnen-moe dot com
Think.
0
James
6/15/2017 7:18:42 PM
>    Check the Properties for the Deleted folder. Specifically the
> "Retention Policy."

And how can I reimport all my mails?

I have the folders (Deleted and Deleted.msf) of 1 week ago: if I 
substitute the current one with them, TB cut them again.. how can I 
reimport all the mail into my IMAP folder?
0
Maelmoro
6/15/2017 7:26:45 PM
On 06/15/2017 03:26 PM, Maelmoro wrote:
>>    Check the Properties for the Deleted folder. Specifically the
>> "Retention Policy."
> 
> And how can I reimport all my mails?
> 
> I have the folders (Deleted and Deleted.msf) of 1 week ago: if I 
> substitute the current one with them, TB cut them again.. how can I 
> reimport all the mail into my IMAP folder?
If it's IMAP, have you gone one line via web interface and see if the 
email IS on the server?

If it is, if it were me, I would just create a new profile and log into 
the server and it should sync and you'll be updated in minutes.

0
Big
6/15/2017 7:48:54 PM
> If it's IMAP, have you gone one line via web interface and see if the 
> email IS on the server?
> 
> If it is, if it were me, I would just create a new profile and log into 
> the server and it should sync and you'll be updated in minutes.

Empty the folder in IMAP server, too. The only way is to restore my old 
TB mail file..

0
Maelmoro
6/15/2017 8:00:04 PM
On 06/15/2017 04:00 PM, Maelmoro wrote:
>> If it's IMAP, have you gone one line via web interface and see if the 
>> email IS on the server?
>>
>> If it is, if it were me, I would just create a new profile and log 
>> into the server and it should sync and you'll be updated in minutes.
> 
> Empty the folder in IMAP server, too. The only way is to restore my old 
> TB mail file..
> 
I'm no IMAP specialist, but IMHO the server controls the content. 
Anything you do is useless, the server will just wipe out any data you 
reload.  But then, I say I don't use IMAP so I'm only working off of 
book learning! :-)

0
Big
6/15/2017 8:24:55 PM
On 15/06/2017 22:24, Big Al wrote:
> On 06/15/2017 04:00 PM, Maelmoro wrote:
>>> If it's IMAP, have you gone one line via web interface and see if the 
>>> email IS on the server?
>>>
>>> If it is, if it were me, I would just create a new profile and log 
>>> into the server and it should sync and you'll be updated in minutes.
>>
>> Empty the folder in IMAP server, too. The only way is to restore my 
>> old TB mail file..
>>
> I'm no IMAP specialist, but IMHO the server controls the content. 
> Anything you do is useless, the server will just wipe out any data you 
> reload.  But then, I say I don't use IMAP so I'm only working off of 
> book learning! :-)
> 

Ignoring for a while how to restore my mails, what could the cause be?

I'm afraid about the new version 52.2.0, because this happend around 
yesterday when I updated my TB: any idea? is there any other alert by users?

0
Maelmoro
6/15/2017 8:44:53 PM
On 06/15/2017 04:44 PM, Maelmoro wrote:
> On 15/06/2017 22:24, Big Al wrote:
>> On 06/15/2017 04:00 PM, Maelmoro wrote:
>>>> If it's IMAP, have you gone one line via web interface and see if 
>>>> the email IS on the server?
>>>>
>>>> If it is, if it were me, I would just create a new profile and log 
>>>> into the server and it should sync and you'll be updated in minutes.
>>>
>>> Empty the folder in IMAP server, too. The only way is to restore my 
>>> old TB mail file..
>>>
>> I'm no IMAP specialist, but IMHO the server controls the content. 
>> Anything you do is useless, the server will just wipe out any data you 
>> reload.  But then, I say I don't use IMAP so I'm only working off of 
>> book learning! :-)
>>
> 
> Ignoring for a while how to restore my mails, what could the cause be?
> 
> I'm afraid about the new version 52.2.0, because this happend around 
> yesterday when I updated my TB: any idea? is there any other alert by 
> users?
> 
I have no idea, but did you read James Moe's reply?

0
Big
6/15/2017 9:39:10 PM
> I have no idea, but did you read James Moe's reply?

It was "Use my account settings": what does it mean?
0
Maelmoro
6/16/2017 5:29:19 AM
On 06/15/2017 10:29 PM, Maelmoro wrote:
>> I have no idea, but did you read James Moe's reply?
> It was "Use my account settings": what does it mean?
>
  It may be that the account on the server has a time limit on messages,
or a size limit. Check the settings of the account on the server, not in TB.
  Or you could change the Retention Policy of the Deleted folder to
"Don't delete any messages" bypassing any server settings.
  As for recovering those messages, you would import them into the
account so the IMAP server is happy about it. TB has some kind of import
utility, somewhere, I think.

-- 
James Moe
jmm-list at sohnen-moe dot com
Think.
0
James
6/16/2017 5:48:00 PM
>    It may be that the account on the server has a time limit on messages,
> or a size limit. Check the settings of the account on the server, not in TB.

But:

http://kb.mozillazine.org/Message_aging

"The label "Use server defaults" in the Folder Properties is misleading. 
Indeed, it does not refer to any setting on your provider's side, but 
simply means that your respective choices in the settings for the 
account are used where this folder is located."

It seems like there's no setting in my IMAP provider, so I really don't 
understand what's its meaning.

>    Or you could change the Retention Policy of the Deleted folder to
> "Don't delete any messages" bypassing any server settings.
>    As for recovering those messages, you would import them into the
> account so the IMAP server is happy about it. TB has some kind of import
> utility, somewhere, I think.

I was able to restore all my 50000 mails, and now they remain. But I 
haven't determined the cause so I'm afraid it could happen again.. :(
0
Maelmoro
6/16/2017 7:34:46 PM
On 06/16/2017 12:34 PM, Maelmoro wrote:
> I was able to restore all my 50000 mails, and now they remain.
>
  Yay!

> But I 
> haven't determined the cause so I'm afraid it could happen again...
>
  Thus, a backup strategy.

-- 
James Moe
jmm-list at sohnen-moe dot com
Think.
0
James
6/17/2017 8:29:39 PM
On 2017-06-16 15:34, Maelmoro wrote:
[...]
> I was able to restore all my 50000 mails, and now they remain. But I
> haven't determined the cause so I'm afraid it could happen again.. :(

Shut down Thunderbird, navigate to the Profiles folder, find the /Mail 
subfolder in your Profile, and copy it to a safe place. Do that at 
regular intervals from now on.

50,000 emails? I'll bet that there are thousands of them you no longer 
need. But of course at this point it would be pointless to edit them. 
Tip for future use: Create Folders (under the account name or address, 
_not_ under the Inbox) and subfolders to suit your needs (such as 
projects, family/friends, vendors/clients, travels, organisations, etc). 
Set up filters to Move incoming messages into appropriate folders, and 
read them there.

Compact folders at regular intervals, too.

FWIW, I delete up to 90% of a day's messages after reading them.

Good luck,

-- 
Wolf K.
https://kirkwood40.blogspot.com
"No keyboard present. Press F1 to continue."
0
Wolf
6/17/2017 8:56:33 PM
Wolf K. wrote on 6/17/2017 2:56 PM:
> On 2017-06-16 15:34, Maelmoro wrote:

> FWIW, I delete up to 90% of a day's messages after reading them.

I delete more than 50% BEFORE reading and then a bunch more after. It 
seems that COMCAST's spam filter isn't working as well as it used to.
-- 
Jeff Barnett
0
Jeff
6/17/2017 10:57:38 PM
On 2017-06-17 18:57, Jeff Barnett wrote:
> Wolf K. wrote on 6/17/2017 2:56 PM:
>> On 2017-06-16 15:34, Maelmoro wrote:
>
>> FWIW, I delete up to 90% of a day's messages after reading them.
>
> I delete more than 50% BEFORE reading and then a bunch more after. It
> seems that COMCAST's spam filter isn't working as well as it used to.

:-)

Shoulda said "... of the messages I read..."

-- 
Wolf K.
https://kirkwood40.blogspot.com
"No keyboard present. Press F1 to continue."
0
Wolf
6/17/2017 11:32:12 PM
Wolf K. wrote on 6/17/2017 5:32 PM:
> On 2017-06-17 18:57, Jeff Barnett wrote:
>> Wolf K. wrote on 6/17/2017 2:56 PM:
>>> On 2017-06-16 15:34, Maelmoro wrote:
>>
>>> FWIW, I delete up to 90% of a day's messages after reading them.
>>
>> I delete more than 50% BEFORE reading and then a bunch more after. It
>> seems that COMCAST's spam filter isn't working as well as it used to.
> 
> :-)
> 
> Shoulda said "... of the messages I read..."

That sounds right!
==
Jeff Barnett

0
Jeff
6/18/2017 4:16:51 PM
On 6/17/17 at 6:57 PM, Jeff Barnett's prodigious digits fired off with 
great aplomb:
> Wolf K. wrote on 6/17/2017 2:56 PM:
>> On 2017-06-16 15:34, Maelmoro wrote:
> 
>> FWIW, I delete up to 90% of a day's messages after reading them.
> 
> I delete more than 50% BEFORE reading and then a bunch more after. It 
> seems that COMCAST's spam filter isn't working as well as it used to.

I have my web site hosted at 1and1.com.  Their spam filters great - and 
trainable, including both whitelist and blacklist.  It's $6.99 a month 
and well worth it.

-- 
Ed Mullen
http://edmullen.net/
"The nice thing about Standards is there are so many to choose from." - 
Michael Santovec
0
Ed
6/18/2017 4:39:46 PM
IMHO the cause was the TB update (to 52.2.0) in fact I performed it just 
the previous evening!

Does anyone know if this update introduced issues like this?

I need to know to avoid it'll happen again!

FYI I have more than 40000 mails for my work and I can't cut them.
0
Maelmoro
6/18/2017 5:22:34 PM
Wolf K. wrote:
> Maelmoro wrote:
>> I was able to restore all my 50000 mails, and now they remain. But I
>> haven't determined the cause so I'm afraid it could happen again.. :(
> 
> 50,000 emails? I'll bet that there are thousands of them you
> no longer need.

I have well over 70000 mails, dating back to 1987. Together they
constitute an archive of my work that I don't want to loose, even
if I don't "need" them.

-p

0
PietB
6/18/2017 9:39:18 PM
On 2017-06-18 17:39, PietB wrote:
> Wolf K. wrote:
>> Maelmoro wrote:
>>> I was able to restore all my 50000 mails, and now they remain. But I
>>> haven't determined the cause so I'm afraid it could happen again.. :(
>>
>> 50,000 emails? I'll bet that there are thousands of them you
>> no longer need.
>
> I have well over 70000 mails, dating back to 1987. Together they
> constitute an archive of my work that I don't want to loose, even
> if I don't "need" them.
>
> -p

Ah, but an archive of your work _is_ a need. :-)

-- 
Wolf K.
https://kirkwood40.blogspot.com
"No keyboard present. Press F1 to continue."
0
Wolf
6/18/2017 11:55:01 PM
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--1mEJrlxH8MH43nTBIpwxUaWnRCk6wubBI
From: =?UTF-8?Q?Jan-Peter_R=c3=bchmann?= <jan-peter@ruehmann.name>
Reply-To: jan-peter@ruehmann.name
To: mozilla-support-thunderbird@lists.mozilla.org
Message-ID: <28e386f7-d203-e048-e6d6-d5bedf3abe30@ruehmann.name>
Subject: RSS-Feeds Thunderbird says Invalid, W3C Validator says Valid
References: <mailman.403.1497550197.27966.support-thunderbird@lists.mozilla.org>
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Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable

Hello

I have two feed that I would like to import but can=C2=B4t.
Thunderbird says the Feed is invalid but the validator says it is valid.
That is happening since at least three Years.
Beforehand et least the "Epetitionen" Feed worked, now I tried to add "Li=
ve-Evil" and get
the same Problem too.

Here are the Feed Links:
https://epetitionen.bundestag.de/petitionen/rss.xml
http://www.live-evil.org/feed

What is the Problem and how can I make it work again?

Thanks,
--=20
<pre>
-=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D Jan-Peter R=C3=BChmann & Kuma =3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D-=

 Gubkower Str.7               [  Tel.:  +49 (38205) 65484  ]       jan-Pe=
ter@ruehmann.name
 18195 Prangendorf            [  FAX:   +49 (38205) 65212  ]      http://=
www.ruehmann.name
                              [  Tel.:  +49 (38205) 65215  ]
                              [  Mobil: +49 (162) 1316054  ]           IT=
-Servicetechniker
ICQ: 288192920                    WhatsApp: 491621316054              Twi=
tter: @JPRuehmann
-=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D-
                  Die Verwendung der Daten zu Werbezwecken ist verboten.
</pre>


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0
UTF
6/19/2017 9:38:46 AM
On 6/19/17 4:38 AM, Jan-Peter Rühmann wrote:
> Hello
> 
> I have two feed that I would like to import but can´t.
> Thunderbird says the Feed is invalid but the validator says it is valid.
> That is happening since at least three Years.
> Beforehand et least the "Epetitionen" Feed worked, now I tried to add "Live-Evil" and get
> the same Problem too.
> 
> Here are the Feed Links:
> https://epetitionen.bundestag.de/petitionen/rss.xml
> http://www.live-evil.org/feed
> 
> What is the Problem and how can I make it work again?
> 
> Thanks,
> 
I don't know what you can do to make it work, but in the meantime it may be worth mentioning that both feeds can be added to Bamboo Feed Reader without any problems.

https://addons.mozilla.org/en-US/thunderbird/addon/bamboo-feed-reader/
0
Steve
6/19/2017 4:56:22 PM
On 06/19/2017 03:38 AM, Jan-Peter Rühmann wrote:
> Hello
> 
> I have two feed that I would like to import but can´t.
> Thunderbird says the Feed is invalid but the validator says it is valid.
> That is happening since at least three Years.
> Beforehand et least the "Epetitionen" Feed worked, now I tried to add "Live-Evil" and get
> the same Problem too.
> 
> Here are the Feed Links:
> https://epetitionen.bundestag.de/petitionen/rss.xml
> http://www.live-evil.org/feed
> 
> What is the Problem and how can I make it work again?
> 
> Thanks,
> 

If Tb states they are invalid, they are invalid per spec. The first is 
missing RSS2.0 spec mandatory <link> and the second is missing mandatory 
<title>. In the latter case, the W3C validator passes it, which is 
incorrect. The first requires cookies, pretty unfriendly (is that even 
EU compliant), so that redirect page is obviously not a feed page.

Inform the publishers to make the extremely simple fixes to the feeds to 
make them spec compliant.

0
alta88
6/19/2017 5:19:16 PM
Jan-Peter Rühmann wrote:
> I have two feed that I would like to import but can´t.
> Thunderbird says the Feed is invalid but the validator says it is valid.
> That is happening since at least three Years.
> Beforehand et least the "Epetitionen" Feed worked, now I tried to add
> "Live-Evil" and get the same Problem too.
> 
> Here are the Feed Links:
> https://epetitionen.bundestag.de/petitionen/rss.xml
> http://www.live-evil.org/feed

Both feeds work fine in Firefox.

-p

0
PietB
6/20/2017 7:25:46 AM
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Reply-To: jan-peter@ruehmann.name
To: support-thunderbird@lists.mozilla.org
Message-ID: <03370be0-5a1e-bcd7-2320-38f69dacdd6c@ruehmann.name>
Subject: Re: RSS-Feeds Thunderbird says Invalid, W3C Validator says Valid
References: <mailman.403.1497550197.27966.support-thunderbird@lists.mozilla.org>
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 <54531771-4544-68c8-8b9d-4b41ffd569dc@gmail.com>
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Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<html>
  <head>
    <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf=
-8">
  </head>
  <body text=3D"#000000" bgcolor=3D"#C0C0C0">
    Hello<br>
    <br>
    I=C2=B4ve found a Way to import the Feeds.<br>
    Since there is no Reaction from the Publishers anyway, I=C2=B4ve crea=
ted
    an .opml File for the Feeds by Hand and imported that .opml File.<br>=

    Works like a charm now.<br>
    <br>
    <div class=3D"moz-cite-prefix">Am 19.06.2017 um 19:19 schrieb alta88:=
<br>
    </div>
    <blockquote type=3D"cite"
      cite=3D"mid:54531771-4544-68c8-8b9d-4b41ffd569dc@gmail.com">On
      06/19/2017 03:38 AM, Jan-Peter R=C3=BChmann wrote:
      <br>
      <blockquote type=3D"cite">Hello
        <br>
        <br>
        I have two feed that I would like to import but can=C2=B4t.
        <br>
        Thunderbird says the Feed is invalid but the validator says it
        is valid.
        <br>
        That is happening since at least three Years.
        <br>
        Beforehand et least the "Epetitionen" Feed worked, now I tried
        to add "Live-Evil" and get
        <br>
        the same Problem too.
        <br>
        <br>
        Here are the Feed Links:
        <br>
        <a class=3D"moz-txt-link-freetext" href=3D"https://epetitionen.bu=
ndestag.de/petitionen/rss.xml">https://epetitionen.bundestag.de/petitione=
n/rss.xml</a>
        <br>
        <a class=3D"moz-txt-link-freetext" href=3D"http://www.live-evil.o=
rg/feed">http://www.live-evil.org/feed</a>
        <br>
        <br>
        What is the Problem and how can I make it work again?
        <br>
        <br>
        Thanks,
        <br>
        <br>
      </blockquote>
      <br>
      If Tb states they are invalid, they are invalid per spec. The
      first is missing RSS2.0 spec mandatory &lt;link&gt; and the second
      is missing mandatory &lt;title&gt;. In the latter case, the W3C
      validator passes it, which is incorrect. The first requires
      cookies, pretty unfriendly (is that even EU compliant), so that
      redirect page is obviously not a feed page.
      <br>
      <br>
      Inform the publishers to make the extremely simple fixes to the
      feeds to make them spec compliant.
      <br>
      <br>
    </blockquote>
    Thanks,<br>
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0
UTF
6/22/2017 10:24:19 AM
On 6/18/17 7:22 PM, Maelmoro wrote:
> IMHO the cause was the TB update (to 52.2.0) in fact I performed it just
> the previous evening!
> 
> Does anyone know if this update introduced issues like this?
> 
> I need to know to avoid it'll happen again!
> 
> FYI I have more than 40000 mails for my work and I can't cut them.

The most common cause for lost messages is anti-virus software messing
with Thunderbird mail files.
It's rather unlikely the TB update is involved.

Some general suggestions.
Create an exception in your anti-virus software for the Thunderbird
profile folder, so that the anti-virus real-time scanner will not scan it.
http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to
the server.

Remove any add-ons your anti-virus software may have installed in
Thunderbird.

Keep it working.
http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

Beyond that, storing your email archive in Trash sounds like a pretty
silly idea to me.
0
Christian
6/26/2017 8:57:23 PM
> The most common cause for lost messages is anti-virus software messing
> with Thunderbird mail files.

Interesting..

Do you know about specific cases where AVG cuts mail files/etc?
0
Maelmoro
6/27/2017 4:27:30 PM
On 6/27/17 12:27 PM, Maelmoro wrote:
>> The most common cause for lost messages is anti-virus software messing
>> with Thunderbird mail files.
> 
> Interesting..
> 
> Do you know about specific cases where AVG cuts mail files/etc?

Nope.

But I agree with <http://thundercloud.net/infoave/tutorials/email-scanning/>

-- 
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Ubuntu 16.04LTS - Unity Desktop
0
WaltS48
6/27/2017 5:03:01 PM
On 6/27/17 6:27 PM, Maelmoro wrote:
>> The most common cause for lost messages is anti-virus software messing
>> with Thunderbird mail files.
> 
> Interesting..
> 
> Do you know about specific cases where AVG cuts mail files/etc?

There are quite a few complaints about the general problem in the
Thunderbird support forum.
https://support.mozilla.org/en-US/questions/thunderbird

Also see
https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues
0
Christian
6/27/2017 6:12:39 PM
Reply: