Bank Website Login Suddenly Stopped Working (Ffx 57.0.3)

Win32 7 Pro SP1 / Ffx 57.0.3
https://www.suntrust.com

This banking website used to work perfectly, allowing a login box immediate=
ly on opening the website. Suddenly it has stopped working, in that no logi=
n box appears and most of the links are dead. I am using the latest NoScrip=
t, but restarting Ffx with add-ons disabled makes no difference. Cleaning c=
ache does nothing. Cookies are enabled. Chrome has no difficulty at all ope=
ning the site. Even the mobile Ffx on my Amazon Fire HD 8 tablet can open t=
he website for login, albeit clumsily. Any suggestions for further debuggin=
g the problem will be welcome.
0
slyphnoyde
1/2/2018 8:09:28 PM
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On 1/2/2018 12:09 PM, slyphnoyde@gmail.com wrote:
> Win32 7 Pro SP1 / Ffx 57.0.3
> https://www.suntrust.com
> 
> This banking website used to work perfectly, allowing a login box immediately on opening the website. Suddenly it has stopped working, in that no login box appears and most of the links are dead. I am using the latest NoScript, but restarting Ffx with add-ons disabled makes no difference. Cleaning cache does nothing. Cookies are enabled. Chrome has no difficulty at all opening the site. Even the mobile Ffx on my Amazon Fire HD 8 tablet can open the website for login, albeit clumsily. Any suggestions for further debugging the problem will be welcome.
> 

I just clicked on your link and the page opened with the sign on box on 
the right side of the window.

Re-check your system for any script blocking ad-ons, remove the NoScript 
ad-on.
Once again clear your Cache and History and think about  clearing 
Cookies.  Then close FF down and re-start and try the page again.

Michael
0
Michael
1/3/2018 2:40:55 AM
On 1/2/2018 9:40 PM, Michael Gordon wrote:
> On 1/2/2018 12:09 PM, slyphnoyde@gmail.com wrote:
>> Win32 7 Pro SP1 / Ffx 57.0.3
>> https://www.suntrust.com
>>
>> This banking website used to work perfectly, allowing a login box 
>> immediately on opening the website. Suddenly it has stopped working, in 
>> that no login box appears and most of the links are dead. I am using the 
>> latest NoScript, but restarting Ffx with add-ons disabled makes no 
>> difference. Cleaning cache does nothing. Cookies are enabled. Chrome has 
>> no difficulty at all opening the site. Even the mobile Ffx on my Amazon 
>> Fire HD 8 tablet can open the website for login, albeit clumsily. Any 
>> suggestions for further debugging the problem will be welcome.
>>
> 
> I just clicked on your link and the page opened with the sign on box on the 
> right side of the window.
> 
> Re-check your system for any script blocking ad-ons, remove the NoScript 
> ad-on.
> Once again clear your Cache and History and think about  clearing Cookies.  
> Then close FF down and re-start and try the page again.
> 
> Michael

Ditto with 58.0b13 (64-bit) and Windows 10. I'd guess that it is NoScript 
acting up -- it finally got so bad that I removed it from all of my systems.
0
John
1/3/2018 3:24:59 PM
I removed NoScript, cleared cache, and deleted any known cookies related to=
 the site in question. The only extension I have left is FVD Speed Dial, wh=
ich is working fine. (It works OK on a Chromebook.) The bank site login sti=
ll doesn't work. Everything else is OK, and Chrome works at this site witho=
ut a problem. It is only this one site with Ffx, and the onset of the probl=
em was abrupt and without warning, from one day to the next.
0
slyphnoyde
1/3/2018 9:15:39 PM
slyphnoyde@gmail.com wrote:
> I removed NoScript, cleared cache, and deleted any known cookies related to the site in
> question. The only extension I have left is FVD Speed Dial, which is working fine. (It
> works OK on a Chromebook.) The bank site login still doesn't work. Everything else is
> OK, and Chrome works at this site without a problem. It is only this one site with Ffx,
> and the onset of the problem was abrupt and without warning, from one day to the next.

Banks are notorious for changing things without notice.
It looks like you have tried disabling most everything but have you tried
restarting FF in safe mode?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

0
Paul
1/3/2018 10:33:12 PM
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On 03/01/2018 22:33, Paul in Houston, TX wrote:
>
> Banks are notorious for changing things without notice.
> It looks like you have tried disabling most everything but have you tried
> restarting FF in safe mode?

Or even creating a new Windows profile and then try from that new profile.

Windows profile can sometimes get corrupted and some Apps don't work 
properly so you need to repair it before it works again.

Not sure if you are using Windows or not but I thought I mention this 
just in case!!


>
>


-- 
With over 600 million devices now running Windows 10, customer 
satisfaction is higher than any previous version of windows.

--------------6810950F2DC3E1E90EB6C70C
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 8bit

<html>
  <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
  </head>
  <body text="#000000" bgcolor="#FCFBE3">
    <div class="moz-cite-prefix">On 03/01/2018 22:33, Paul in Houston,
      TX wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:mailman.552.1515018830.2364.support-firefox@lists.mozilla.org"><br>
      Banks are notorious for changing things without notice.
      <br>
      It looks like you have tried disabling most everything but have
      you tried
      <br>
      restarting FF in safe mode?
      <br>
    </blockquote>
    <br>
    Or even creating a new Windows profile and then try from that new
    profile.<br>
    <br>
    Windows profile can sometimes get corrupted and some Apps don't work
    properly so you need to repair it before it works again.<br>
    <br>
    Not sure if you are using Windows or not but I thought I mention
    this just in case!!<br>
    <br>
    <br>
    <blockquote type="cite"
      cite="mid:mailman.552.1515018830.2364.support-firefox@lists.mozilla.org"> <br>
      <br>
    </blockquote>
    <br>
    <br>
    <div class="moz-signature">-- <br>
      <div style="width: 330px; background-color: blue; color:
        yellow;font-weight: bolder; font-size:150%; text-align: center;
        margin: 30px 5px 30px 5px;">With over 600 million devices now
        running Windows 10, customer satisfaction is higher than any
        previous version of windows.</div>
    </div>
  </body>
</html>

--------------6810950F2DC3E1E90EB6C70C--
0
Good
1/3/2018 10:43:36 PM
On 1/3/2018 1:15 PM, slyphnoyde@gmail.com wrote:
> I removed NoScript, cleared cache, and deleted any known cookies related to the site in question. The only extension I have left is FVD Speed Dial, which is working fine. (It works OK on a Chromebook.) The bank site login still doesn't work. Everything else is OK, and Chrome works at this site without a problem. It is only this one site with Ffx, and the onset of the problem was abrupt and without warning, from one day to the next.
> 

In checking the link you provided again it all loaded with the login box.

You removed NoScript, but did you check to see if JavaScript was "enabled"?
Go to about:config and in the search box enter javascript.  You should 
see an entry javascript.enabled;true.  *CAUTION*  changing entries could 
damage FF.
If javascript.enabled is false you can click on the false to change it 
to True.

If javascript.enabled is true then back out changing nothing.


0
Michael
1/3/2018 11:02:23 PM
On 1/3/18 4:15 PM, slyphnoyde@gmail.com wrote:
> I removed NoScript, cleared cache, and deleted any known cookies related to the site in question. The only extension I have left is FVD Speed Dial, which is working fine. (It works OK on a Chromebook.) The bank site login still doesn't work. Everything else is OK, and Chrome works at this site without a problem. It is only this one site with Ffx, and the onset of the problem was abrupt and without warning, from one day to the next.


Is there an error message in the Browser Console?

Use the key combination Ctrl+Shift+K to open it. You may have to clear 
it, then reload the page and see if any error messages appear.

0
WaltS48
1/3/2018 11:24:09 PM
On Wednesday, January 3, 2018 at 6:24:49 PM UTC-5, WaltS48 wrote:
> On 1/3/18 4:15 PM, slyph.....@xxxxx.com wrote:
> > I removed NoScript, cleared cache, and deleted any known cookies relate=
d to the site in question. The only extension I have left is FVD Speed Dial=
, which is working fine. (It works OK on a Chromebook.) The bank site login=
 still doesn't work. Everything else is OK, and Chrome works at this site w=
ithout a problem. It is only this one site with Ffx, and the onset of the p=
roblem was abrupt and without warning, from one day to the next.
>=20
>=20
> Is there an error message in the Browser Console?
>=20
> Use the key combination Ctrl+Shift+K to open it. You may have to clear=20
> it, then reload the page and see if any error messages appear.

When I looked at the error console in the way you suggest, this showed up. =
(I have compressed out the blanks in the middle of lines.)

-----
The resource at =E2=80=9Chttps://nexus.ensighten.com/suntrust/st-aem-prod/B=
ootstrap.js=E2=80=9D was blocked because tracking protection is enabled. [L=
earn More] www.suntrust.com

Loading failed for the <script> with source =E2=80=9Chttps://nexus.ensighte=
n.com/suntrust/st-aem-prod/Bootstrap.js=E2=80=9D. www.suntrust.com:89

inside bootstrap initializer www.suntrust.com:146:13

ReferenceError: Bootstrapper is not defined [Learn More] www.suntrust.com:1=
47:13

TypeError: navigator.geolocation is undefined [Learn More] main.min.8b248e6=
5637c7bd860f3c4e07c6925ab.js:219:15
-----

Unfortunately, none of this really means anything to me, as I know essentia=
lly nothing about browser internals and/or scripting. I did try saving and =
then deleting the Ffx profile and restoring an 18-day-old copy, and the res=
ult was the same. I even tried omitting tracking protection. No difference.=
 I really don't know where to go from here other than just to stop using Ff=
x for this one site, which will be a *&~!@%$ nuisance. But thanks to all wh=
o have responded.
0
slyphnoyde
1/4/2018 12:20:04 AM
On 2018-01-03 7:20 PM, slyphnoyde@gmail.com wrote:
> On Wednesday, January 3, 2018 at 6:24:49 PM UTC-5, WaltS48 wrote:
>> On 1/3/18 4:15 PM, slyph.....@xxxxx.com wrote:
>>> I removed NoScript, cleared cache, and deleted any known cookies related to the site in question. The only extension I have left is FVD Speed Dial, which is working fine. (It works OK on a Chromebook.) The bank site login still doesn't work. Everything else is OK, and Chrome works at this site without a problem. It is only this one site with Ffx, and the onset of the problem was abrupt and without warning, from one day to the next.
>>
>>
>> Is there an error message in the Browser Console?
>>
>> Use the key combination Ctrl+Shift+K to open it. You may have to clear
>> it, then reload the page and see if any error messages appear.
> 
> When I looked at the error console in the way you suggest, this showed up. (I have compressed out the blanks in the middle of lines.)
> 
> -----
> The resource at “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js” was blocked because tracking protection is enabled. [Learn More] www.suntrust.com
> 
> Loading failed for the <script> with source “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”. www.suntrust.com:89
> 
> inside bootstrap initializer www.suntrust.com:146:13
> 
> ReferenceError: Bootstrapper is not defined [Learn More] www.suntrust.com:147:13
> 
> TypeError: navigator.geolocation is undefined [Learn More] main.min.8b248e65637c7bd860f3c4e07c6925ab.js:219:15
> -----
> 
> Unfortunately, none of this really means anything to me, as I know essentially nothing about browser internals and/or scripting. I did try saving and then deleting the Ffx profile and restoring an 18-day-old copy, and the result was the same. I even tried omitting tracking protection. No difference. I really don't know where to go from here other than just to stop using Ffx for this one site, which will be a *&~!@%$ nuisance. But thanks to all who have responded.
> 
I understand a *little* bit of what the messages say. The .js extension 
indicates a Javascript program/function. If you have Javascript turned 
off, you could try turning Javascript back on and see if that solves the 
problem. If Javascript is already on, I would contact the bank. It seems 
likely other Firefox users of the bank's website will be having the same 
issue and their tech support should know how to handle it.

I'd expect the tech support to be at the national headquarters of the 
bank, as opposed to your local branch. There may be a "contact us" link 
to the bank's tech support on the banking website if you're lucky; 
otherwise, you might have to call the local branch for information on 
how to get tech support with the website.


-- 
Rhino
0
Rhino
1/4/2018 1:25:25 AM
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On 04/01/2018 00:20, slyphnoyde@gmail.com wrote:
> When I looked at the error console in the way you suggest, this showed 
> up. (I have compressed out the blanks in the middle of lines.) ----- 
> The resource at 
> “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js” was 
> blocked because tracking protection is enabled. [Learn More] 
> www.suntrust.com Loading failed for the <script> with source 
> “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”. 
> www.suntrust.com:89 inside bootstrap initializer 
> www.suntrust.com:146:13 ReferenceError: Bootstrapper is not defined 
> [Learn More] www.suntrust.com:147:13 TypeError: navigator.geolocation 
> is undefined [Learn More] 
> main.min.8b248e65637c7bd860f3c4e07c6925ab.js:219:15 ----- 
> Unfortunately, none of this really means anything to me, as I know 
> essentially nothing about browser internals and/or scripting. I did 
> try saving and then deleting the Ffx profile and restoring an 
> 18-day-old copy, and the result was the same. I even tried omitting 
> tracking protection. No difference. I really don't know where to go 
> from here other than just to stop using Ffx for this one site, which 
> will be a *&~!@%$ nuisance. But thanks to all who have responded. 

Try to allow tracking by going to:

Tools >> Options >> Privacy

Look at this picture:

https://i.imgur.com/2b9l2vR.png <https://i.imgur.com/2b9l2vR.png>

-- 
With over 600 million devices now running Windows 10, customer 
satisfaction is higher than any previous version of windows.

--------------000708080802030501090204
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 8bit

<html>
  <head>
    <meta content="text/html; charset=utf-8" http-equiv="Content-Type">
  </head>
  <body bgcolor="#F9F7ED" text="#000000">
    <div class="moz-cite-prefix">On 04/01/2018 00:20,
      <a class="moz-txt-link-abbreviated" href="mailto:slyphnoyde@gmail.com">slyphnoyde@gmail.com</a> wrote:<br>
    </div>
    <blockquote
      cite="mid:mailman.538.1515025300.2365.support-firefox@lists.mozilla.org"
      type="cite">
      When I looked at the error console in the way you suggest, this
      showed up. (I have compressed out the blanks in the middle of
      lines.)
      -----
      The resource at
      “<a class="moz-txt-link-freetext" href="https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”">https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”</a>
      was blocked because tracking protection is enabled. [Learn More]
      <a class="moz-txt-link-abbreviated" href="http://www.suntrust.com">www.suntrust.com</a>
      Loading failed for the &lt;script&gt; with source
      “<a class="moz-txt-link-freetext" href="https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”">https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”</a>.
      <a class="moz-txt-link-abbreviated" href="http://www.suntrust.com:89">www.suntrust.com:89</a>
      inside bootstrap initializer www.suntrust.com:146:13
      ReferenceError: Bootstrapper is not defined [Learn More]
      www.suntrust.com:147:13
      TypeError: navigator.geolocation is undefined [Learn More]
      main.min.8b248e65637c7bd860f3c4e07c6925ab.js:219:15
      -----
      Unfortunately, none of this really means anything to me, as I know
      essentially nothing about browser internals and/or scripting. I
      did try saving and then deleting the Ffx profile and restoring an
      18-day-old copy, and the result was the same. I even tried
      omitting tracking protection. No difference. I really don't know
      where to go from here other than just to stop using Ffx for this
      one site, which will be a *&amp;~!@%$ nuisance. But thanks to all
      who have responded.
    </blockquote>
    <br>
    Try to allow tracking by going to:<br>
    <br>
    Tools &gt;&gt; Options &gt;&gt; Privacy<br>
    <br>
    Look at this picture:<br>
    <br>
    <a href="https://i.imgur.com/2b9l2vR.png"><img
        alt="https://i.imgur.com/2b9l2vR.png"
        src="https://i.imgur.com/2b9l2vR.png" moz-do-not-send="true"
        border="2" height="219" width="679"></a><br>
    <br>
    <div class="moz-signature">-- <br>
      <div class="moz-signature">
        <div style="width: 330px; background-color: blue; color:
          yellow;font-weight: bolder; font-size:150%; text-align:
          center; margin: 30px 5px 30px 5px;">With over 600 million
          devices now running Windows 10, customer satisfaction is
          higher than any previous version of windows.</div>
      </div>
    </div>
  </body>
</html>

--------------000708080802030501090204--
0
Good
1/4/2018 1:34:19 AM
On 1/3/18 8:34 PM, Good Guy wrote:
> On 04/01/2018 00:20, slyphnoyde@gmail.com wrote:
>> When I looked at the error console in the way you suggest, this 
>> showed up. (I have compressed out the blanks in the middle of lines.) 
>> ----- The resource at 
>> “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js” was 
>> blocked because tracking protection is enabled. [Learn More] 
>> www.suntrust.com Loading failed for the <script> with source 
>> “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”. 
>> www.suntrust.com:89 inside bootstrap initializer 
>> www.suntrust.com:146:13 ReferenceError: Bootstrapper is not defined 
>> [Learn More] www.suntrust.com:147:13 TypeError: navigator.geolocation 
>> is undefined [Learn More] 
>> main.min.8b248e65637c7bd860f3c4e07c6925ab.js:219:15 ----- 
>> Unfortunately, none of this really means anything to me, as I know 
>> essentially nothing about browser internals and/or scripting. I did 
>> try saving and then deleting the Ffx profile and restoring an 
>> 18-day-old copy, and the result was the same. I even tried omitting 
>> tracking protection. No difference. I really don't know where to go 
>> from here other than just to stop using Ffx for this one site, which 
>> will be a *&~!@%$ nuisance. But thanks to all who have responded. 
>
> Try to allow tracking by going to:
>
> Tools >> Options >> Privacy
>
> Look at this picture:
>
> https://i.imgur.com/2b9l2vR.png <https://i.imgur.com/2b9l2vR.png>


In Firefox 57.0.3?

It's Options > Privacy & Security for me, with Tracking Protection a 
separate heading.

https://support.mozilla.org/en-US/kb/tracking-protection?as=u&utm_source=inproduct#w_how-to-turn-tracking-protection-on

0
WaltS48
1/4/2018 1:50:11 AM
On 1/3/2018 5:25 PM, Rhino wrote:
> On 2018-01-03 7:20 PM, slyphnoyde@gmail.com wrote:
>> On Wednesday, January 3, 2018 at 6:24:49 PM UTC-5, WaltS48 wrote:
>>> On 1/3/18 4:15 PM, slyph.....@xxxxx.com wrote:
>>>> I removed NoScript, cleared cache, and deleted any known cookies 
>>>> related to the site in question. The only extension I have left is 
>>>> FVD Speed Dial, which is working fine. (It works OK on a 
>>>> Chromebook.) The bank site login still doesn't work. Everything else 
>>>> is OK, and Chrome works at this site without a problem. It is only 
>>>> this one site with Ffx, and the onset of the problem was abrupt and 
>>>> without warning, from one day to the next.
>>>
>>>
>>> Is there an error message in the Browser Console?
>>>
>>> Use the key combination Ctrl+Shift+K to open it. You may have to clear
>>> it, then reload the page and see if any error messages appear.
>>
>> When I looked at the error console in the way you suggest, this showed 
>> up. (I have compressed out the blanks in the middle of lines.)
>>
>> -----
>> The resource at 
>> “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js” was 
>> blocked because tracking protection is enabled. [Learn More] 
>> www.suntrust.com
>>
>> Loading failed for the <script> with source 
>> “https://nexus.ensighten.com/suntrust/st-aem-prod/Bootstrap.js”. 
>> www.suntrust.com:89
>>
>> inside bootstrap initializer www.suntrust.com:146:13
>>
>> ReferenceError: Bootstrapper is not defined [Learn More] 
>> www.suntrust.com:147:13
>>
>> TypeError: navigator.geolocation is undefined [Learn More] 
>> main.min.8b248e65637c7bd860f3c4e07c6925ab.js:219:15
>> -----
>>
>> Unfortunately, none of this really means anything to me, as I know 
>> essentially nothing about browser internals and/or scripting. I did 
>> try saving and then deleting the Ffx profile and restoring an 
>> 18-day-old copy, and the result was the same. I even tried omitting 
>> tracking protection. No difference. I really don't know where to go 
>> from here other than just to stop using Ffx for this one site, which 
>> will be a *&~!@%$ nuisance. But thanks to all who have responded.
>>
> I understand a *little* bit of what the messages say. The .js extension 
> indicates a Javascript program/function. If you have Javascript turned 
> off, you could try turning Javascript back on and see if that solves the 
> problem. If Javascript is already on, I would contact the bank. It seems 
> likely other Firefox users of the bank's website will be having the same 
> issue and their tech support should know how to handle it.
> 
> I'd expect the tech support to be at the national headquarters of the 
> bank, as opposed to your local branch. There may be a "contact us" link 
> to the bank's tech support on the banking website if you're lucky; 
> otherwise, you might have to call the local branch for information on 
> how to get tech support with the website.
> 
> 

I concur, the site does require JavaScript to be active.  I have a 
switch to turn on and off js and with it on I get the fill log in page, 
with JS disabled I get a whole different page.
0
Michael
1/4/2018 4:00:05 AM
I am at my wits end. Javascript is enabled in about:config. I allow trackin=
g. I allow cookies. I removed NoScript. The only extension I have is FVD Sp=
eed Dial, and it works fine with every other website. Even starting Ffx in =
safe mode with no extensions give the same result. Even restoring an old pr=
ofile made no difference. Chrome works perfectly. At this point I have no i=
dea what else I can do for debugging.
0
slyphnoyde
1/4/2018 8:40:59 PM
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Content-Transfer-Encoding: 7bit

On 04/01/2018 20:40, slyphnoyde@gmail.com wrote:
> I am at my wits end. Javascript is enabled in about:config. I allow tracking. I allow cookies. I removed NoScript. The only extension I have is FVD Speed Dial, and it works fine with every other website. Even starting Ffx in safe mode with no extensions give the same result. Even restoring an old profile made no difference. Chrome works perfectly. At this point I have no idea what else I can do for debugging.

Did you try creating a new Windows profile to see if it is your machine 
that has a problem and not FF?

Please reply as this can't be resolved unless you try everything 
suggested here on these NGs.

-- 
With over 600 million devices now running Windows 10, customer 
satisfaction is higher than any previous version of windows.

--------------7A3CC1DDFADA1F353F15B561
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 7bit

<html>
  <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
  </head>
  <body text="#000000" bgcolor="#FCFBE3">
    <div class="moz-cite-prefix">On 04/01/2018 20:40,
      <a class="moz-txt-link-abbreviated" href="mailto:slyphnoyde@gmail.com">slyphnoyde@gmail.com</a> wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:mailman.568.1515098899.2365.support-firefox@lists.mozilla.org">
      <pre wrap="">I am at my wits end. Javascript is enabled in <a class="moz-txt-link-freetext" href="about:config">about:config</a>. I allow tracking. I allow cookies. I removed NoScript. The only extension I have is FVD Speed Dial, and it works fine with every other website. Even starting Ffx in safe mode with no extensions give the same result. Even restoring an old profile made no difference. Chrome works perfectly. At this point I have no idea what else I can do for debugging.
</pre>
    </blockquote>
    <br>
    Did you try creating a new Windows profile to see if it is your
    machine that has a problem and not FF?<br>
    <br>
    Please reply as this can't be resolved unless you try everything
    suggested here on these NGs.<br>
    <br>
    <div class="moz-signature">-- <br>
      <div style="width: 330px; background-color: blue; color:
        yellow;font-weight: bolder; font-size:150%; text-align: center;
        margin: 30px 5px 30px 5px;">With over 600 million devices now
        running Windows 10, customer satisfaction is higher than any
        previous version of windows.</div>
    </div>
  </body>
</html>

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0
Good
1/4/2018 9:01:48 PM
On 1/4/18 3:40 PM, slyphnoyde@gmail.com wrote:
> I am at my wits end. Javascript is enabled in about:config. I allow tracking. I allow cookies. I removed NoScript. The only extension I have is FVD Speed Dial, and it works fine with every other website. Even starting Ffx in safe mode with no extensions give the same result. Even restoring an old profile made no difference. Chrome works perfectly. At this point I have no idea what else I can do for debugging.

Refresh Firefox.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Read and understand the whole article before proceeding.

0
WaltS48
1/4/2018 9:16:01 PM
On 2018-01-04 3:40 PM, slyphnoyde@gmail.com wrote:
> I am at my wits end. Javascript is enabled in about:config. I allow tracking. I allow cookies. I removed NoScript. The only extension I have is FVD Speed Dial, and it works fine with every other website. Even starting Ffx in safe mode with no extensions give the same result. Even restoring an old profile made no difference. Chrome works perfectly. At this point I have no idea what else I can do for debugging.
> 
Have you tried contacting the bank's tech support people as I suggested 
elsewhere in this thread? I don't guarantee they would resolve the 
problem but they *might*. But it's unlikely they will solve it if you 
*don't* ask.

-- 
Rhino
0
Rhino
1/5/2018 12:17:17 AM
Paul in Houston, TX wrote:
> slyphnoyde@gmail.com wrote:
>> I removed NoScript, cleared cache, and deleted any known cookies 
>> related to the site in question. The only extension I have left is
>> FVD Speed Dial, which is working fine. (It works OK on a
>> Chromebook.) The bank site login still doesn't work. Everything
>> else is OK, and Chrome works at this site without a problem. It is
>> only this one site with Ffx, and the onset of the problem was
>> abrupt and without warning, from one day to the next.
> 
> Banks are notorious for changing things without notice. It looks like
> you have tried disabling most everything but have you tried 
> restarting FF in safe mode? 
> https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

I concur on both of these -- banks frequently change things (often their 
newest attempts at security), and problems may be elsewhere in the user 
profile, rather than with scripting.

I make extensive use of both NoScript and AdBlock Plus in Seamonkey, and 
there are times when I simply can't do sufficient whitelisting to get a 
site to behave. Two work-arounds:

1) I keep an extra profile that is almost entirely default settings -- 
minimal preference tweaks and no extensions. If I use that profile, then 
it's good for verifying that it's my profile that the problem, rather 
than Seamonkey (or Firefox) that's the problem. And even though I live 
in Seamonkey, I have Firefox with multiple profiles, including a similar 
one with nearly all default settings. If I'm in a hurry, I often simply 
resort to firing up Firefox -- often, the Firefox profile with lots of 
tweaks and extensions (similar to my Seamonkey settings) will work fine, 
and I don't have to resort to using the profile with default settings.

The take-away from this is that whether I'm using Seamonkey or Firefox, 
behavior problems of this nature tend to be related to the specific 
profile, and not endemic to the application.

2) Beyond disabling extensions, the other thing to try is a restart in 
Safe Mode (Help -> Restart with Add-ons disabled). Besides disabling 
extensions, that will also temporarily reset most of your user prefs to 
defaults. Occasionally, I've found that a one-off launch in safe mode 
can be sufficient to clear profile-related problems.

If problems clear in safe mode, but persist after a restart with 
everything enabled, safe mode also has a reset option, where you can 
permanently commit several groups of settings.

Smith
0
NFN
1/5/2018 3:55:11 PM
On Thursday, January 4, 2018 at 4:02:30 PM UTC-5, Good Guy wrote:
> On 04/01/2018 20:40,
>       slyph...@gmail.com wrote:
>       I am at my wits end. Javascript is enabled in about:config. I allow=
 tracking. I allow cookies. I removed NoScript. The only extension I have i=
s FVD Speed Dial, and it works fine with every other website. Even starting=
 Ffx in safe mode with no extensions give the same result. Even restoring a=
n old profile made no difference. Chrome works perfectly. At this point I h=
ave no idea what else I can do for debugging.

>     Did you try creating a new Windows profile to see if it is your
>     machine that has a problem and not FF?
>=20
>     Please reply as this can't be resolved unless you try everything
>     suggested here on these NGs.

At the moment I am constrained for time available, but as soon as I get a c=
hance I do intend to try the various helpful suggestions others have made h=
ere. One thing about modern technology is that there are still those of us =
who used to be called "naive users" who are not always adept at troubleshoo=
ting problems when they arise with no immediately obvious solutions. Not ev=
erybody is a "techno-geek."
0
slyphnoyde
1/5/2018 9:02:29 PM
Reply: