Web 403 Error

Hello,

 I am currently trying to access the web end point of a Bugzilla database, =
and I was told that I need to whitelist the hostname of the machine that I =
am using to access Bugzilla. However, I have searched high and low on the h=
ost machine, and I am not sure exactly where the list resides nor do I know=
 what the name of the list is. The previous system administrator is no long=
er available, and I am assuming responsibilities of this system.=20

This is the error I am receiving:


"The website declined to show this webpage
=20
  HTTP 403=20
=20
   =20
Most likely causes:
=E2=80=A2This website requires you to log in.
=20
   =20
What you can try:
=20
   =20

  Go back to the previous page. =20
=20
   =20

More information  More information  =20


This error (HTTP 403 Forbidden) means that Internet Explorer was able to co=
nnect to the website, but it does not have permission to view the webpage.

For more information about HTTP errors, see Help."

Thanks!

Chris
=20
0
Chris
5/24/2018 2:30:23 PM
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Guten Tag Chris,
am Donnerstag, 24. Mai 2018 um 16:30 schrieben Sie:

>  I am currently trying to access the web end point of a Bugzilla
> database, and I was told that I need to whitelist the hostname of
> the machine that I am using to access Bugzilla. However, I have
> searched high and low on the host machine, and I am not sure exactly
> where the list resides nor do I know what the name of the list is.
> The previous system administrator is no longer available, and I am
> assuming responsibilities of this system.=20

This has nothing to do with Bugzilla, it doesn't manage such a list.
So it's most likely a configuration for your web server, whicht might
itself depend on your server OS. So get to know your OS and web
server, find all configurations of your web server, find the one
responsible for Bugzilla and check it authorization settings.

In case of the very commonly used Linux and httpd, it's very likely
/etc/apache2/sites-available and some "Require" directive. Heavily
depends on your OS, web server, its version etc. of course, so you
might be better searching for help in specialized forums.

https://httpd.apache.org/docs/2.4/mod/mod_authz_host.html
https://httpd.apache.org/docs/2.4/mod/mod_authz_core.html#require

Mit freundlichen Gr=C3=BC=C3=9Fen,

Thorsten Sch=C3=B6ning

--=20
Thorsten Sch=C3=B6ning       E-Mail: Thorsten.Schoening@AM-SoFT.de
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Gesch=C3=A4ftsf=C3=BChrer: Andreas Muchow

0
utf
5/24/2018 4:04:59 PM
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