To use SSL please install IO::Socket::SSL

Hi Team,

One more time I am getting error while creating user in bugzilla. Email section in bugzilla is properly configured with userid and password. 


* This is Bugzilla 5.0.6 on perl 5.16.3
* Running on Linux 3.10.0-957.21.3.el7.x86_64 #1 SMP Tue Jun 18 16:35:19 UTC 201                                                                                        9

Checking perl modules...
Checking for               CGI.pm (v3.51)     ok: found v3.63
Checking for           Digest-SHA (any)       ok: found v5.85
Checking for             TimeDate (v2.23)     ok: found v2.24
Checking for             DateTime (v0.75)     ok: found v1.04
Checking for    DateTime-TimeZone (v1.64)     ok: found v1.70
Checking for                  DBI (v1.614)    ok: found v1.627
Checking for     Template-Toolkit (v2.24)     ok: found v2.24
Checking for         Email-Sender (v1.300011) ok: found v1.300031
Checking for           Email-MIME (v1.904)    ok: found v1.946
Checking for                  URI (v1.55)     ok: found v1.60
Checking for       List-MoreUtils (v0.32)     ok: found v0.33
Checking for    Math-Random-ISAAC (v1.0.1)    ok: found v1.004
Checking for              JSON-XS (v2.01)     ok: found v4.02

Checking available perl DBD modules...
Checking for               DBD-Pg (v2.7.0)    not found
Checking for            DBD-mysql (v4.001)    ok: found v4.023
Checking for           DBD-SQLite (v1.29)     ok: found v1.39
Checking for           DBD-Oracle (v1.19)     not found

The following Perl modules are optional:
Checking for                   GD (v1.20)     ok: found v2.49
Checking for                Chart (v2.4.1)    ok: found v2.4.10
Checking for          Template-GD (any)       ok: found v1.56
Checking for           GDTextUtil (any)       ok: found v0.86
Checking for              GDGraph (any)       ok: found v1.54
Checking for           MIME-tools (v5.406)    ok: found v5.509
Checking for          libwww-perl (any)       ok: found v6.05
Checking for             XML-Twig (any)       ok: found v3.44
Checking for          PatchReader (v0.9.6)    ok: found v0.9.6
Checking for            perl-ldap (any)       ok: found v0.56
Checking for          Authen-SASL (any)       ok: found v2.15
Checking for         Net-SMTP-SSL (v1.01)     ok: found v1.04
Checking for           RadiusPerl (any)       ok: found v0.30
Checking for            SOAP-Lite (v0.712)    ok: found v1.27
Checking for          XMLRPC-Lite (v0.712)    ok: found v0.717
Checking for             JSON-RPC (any)       ok: found v1.06
Checking for           Test-Taint (v1.06)     ok: found v1.06
Checking for          HTML-Parser (v3.67)     ok: found v3.71
Checking for        HTML-Scrubber (any)       ok: found v0.17
Checking for               Encode (v2.21)     ok: found v3.01
Checking for        Encode-Detect (any)       ok: found v1.01
Checking for          Email-Reply (any)       ok: found v1.204
Checking for HTML-FormatText-WithLinks (v0.13)     ok: found v0.14
Checking for          TheSchwartz (v1.07)     ok: found v1.12
Checking for       Daemon-Generic (any)       ok: found v0.85
Checking for             mod_perl (v1.999022) ok: found v2.000010
Checking for     Apache-SizeLimit (v0.96)     ok: found v0.97
Checking for        File-MimeInfo (any)       ok: found v0.29
Checking for           IO-stringy (any)       ok: found v2.110
Checking for      Cache-Memcached (any)       ok: found v1.30
Checking for  File-Copy-Recursive (any)       ok: found v0.44
Checking for           File-Which (any)       ok: found v1.09
Checking for              mod_env (any)       ok
Checking for          mod_expires (any)       ok
Checking for          mod_headers (any)       ok
Checking for          mod_rewrite (any)       ok
Checking for          mod_version (any)       ok
Reading ./localconfig...
Checking for            DBD-mysql (v4.001)    ok: found v4.023
Checking for                MySQL (v5.0.15)   ok: found v10.2.25-MariaDB

Removing existing compiled templates...
Precompiling templates...done.
Fixing file permissions...
checksetup.pl complete.


-------------------------------------------------------------------------



Software error:

Can't locate object method "message" via package "To use SSL please install IO::Socket::SSL with version>=2.007 at lib/Net/SMTP.pm line 69.
" (perhaps you forgot to load "To use SSL please install IO::Socket::SSL with version>=2.007 at lib/Net/SMTP.pm line 69.
"?) at Bugzilla/Mailer.pm line 188..

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
0
g
7/8/2019 5:08:50 PM
mozilla.support.bugzilla 10080 articles. 0 followers. Post Follow

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It is got resolved by:

  [root@panzer ~]#rm -rf lib/
  [root@panzer ~]#mkdri lib
  [root@panzer ~]#mkdir lib
  [root@panzer ~]#ls -l
  [root@panzer ~]#chown -R :apache lib/
  [root@panzer ~]#ls -l
  [root@panzer ~]#install-module.pl --all
  [root@panzer ~]#./install-module.pl --all
  [root@panzer ~]#./checksetup.pl
0
admin
7/8/2019 7:06:26 PM
Guten Tag admin@aitglobalinc.com,
am Montag, 8. Juli 2019 um 21:06 schrieben Sie:

>   [root@panzer ~]#./install-module.pl --all

And because you have done that in the past as well, you have got the
problem in the first case. Can't stress that enough: Don't do that
unless absolutely necessary! Always prefer the package manager of your
distribution and only install packages using install-module.pl which
are not available by your package manager and you absolutely need.
That's exactly what the docs are telling as well:

> Use your distribution=92s package manager to install Perl[...]

https://bugzilla.readthedocs.io/en/5.0/installing/linux.html#install-packag=
es

Packages installed by install-module.pl won't be covered by updates,
upgrades or whatever change your system is running through making
things icompatible for any reason at any point in time.

Mit freundlichen Gr=FC=DFen,

Thorsten Sch=F6ning

--=20
Thorsten Sch=F6ning       E-Mail: Thorsten.Schoening@AM-SoFT.de
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Gesch=E4ftsf=FChrer: Andreas Muchow

0
windows
7/9/2019 6:22:44 AM
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