problem setting 'maintainer' and 'urlbase'

Hi,

I just installed Bugzilla 2.22 on Windows XP using MySQL 5.0.24a, Active 
Perl 5.8.4.810, and IIS 5.1.

For the most part, the installation appears to be working: I can connect to 
Bugzilla, enter, search for, and edit bugs. I can also define new values for 
fields (e.g. Hardware) and use them in my bugs.

However, I can't change the 'maintainer' and 'urlbase' in 'Parameters': I 
open the Parameters page (editparams.cgi), enter maintainer 
(joe@mycompany.com) and ulrbase (http://mycompany.com/), and click Save 
Changes. Bugzilla comes back with a message indicating everyting was OK 
('Parameters updated: Changed maintainer Changed urlbase').

Unfortunately, no changes seem to have happened: If I re-open the Parameters 
page I see the original 'THE MAINTAINER HAS NOT YET BEEN SET' maintainer and 
a blank urlbase.

Any idea as to what may be happening?

Thanks,

Andrej



0
Andrej
9/27/2006 5:25:18 PM
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Andrej,

2006/9/27, Andrej Dobos <andrej@privatesoftware.net>:
> Unfortunately, no changes seem to have happened: If I re-open the Parameters
> page I see the original 'THE MAINTAINER HAS NOT YET BEEN SET' maintainer and
> a blank urlbase.

this is usually a permissions problem (the web server cannot write to
data/params) or a caching problem (data/params is updated correctly,
but when you return to the page, you're presented with old data from a
browser or proxy cache).

   Regards
      Marc
0
Marc
9/27/2006 7:48:23 PM
Marc,

Thanks for the tip! In my case it turned out to be a permission problem -
things are working fine now.

Regards,

Andrej

"Marc Schumann" <wurblzap@gmail.com> wrote in message
news:mailman.6139.1159386508.4036.support-bugzilla@lists.mozilla.org...
> Andrej,
>
> 2006/9/27, Andrej Dobos <andrej@privatesoftware.net>:
> > Unfortunately, no changes seem to have happened: If I re-open the
Parameters
> > page I see the original 'THE MAINTAINER HAS NOT YET BEEN SET' maintainer
and
> > a blank urlbase.
>
> this is usually a permissions problem (the web server cannot write to
> data/params) or a caching problem (data/params is updated correctly,
> but when you return to the page, you're presented with old data from a
> browser or proxy cache).
>
>    Regards
>       Marc


0
Andrej
9/27/2006 10:57:27 PM
Reply:

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