Post installation Configuration: Required Settings

Hi,

First of all, thanks for taking time looking at this issue.

I have encountered the issues which I could not access the home page in Bug=
zilla. It is showing that 'You are seeing this page because some of the cor=
e parameters have not been set up yet.' I have installed bugzilla version 5=
..0.4 and deploy in our remote server.=20

It indicated below configuration is to be done:
urlbase
cookiepath
maintainer

However, I change urlbase and save successfully, I still not able to access=
 the main landing page.

Normally what is the correct setting for urlbase,cookiepath and maintainer =
?

I do a quick check online for urlbase.

For example, now my url is :http://bugzilla.stengg.corp/, I change my urlba=
se to http://bugzilla.stengg.corp/bugzilla/. Is this the correct url I shou=
ld put ? I am not so sure why I still can't see the landing home page.=20

Thank you!
0
somnus
5/15/2019 1:37:22 AM
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Guten Tag somnus.chng@gmail.com,
am Mittwoch, 15. Mai 2019 um 03:37 schrieben Sie:

> However, I change urlbase and save successfully, I still not able to acce=
ss the main landing page.

Make additionally sure that the changed value really lands in
"data/params.json" of your Bugzilla installation directory. Just
search for "urlbase".

> For example, now my url is :http://bugzilla.stengg.corp/, I change
> my urlbase to http://bugzilla.stengg.corp/bugzilla/. Is this the
> correct url I should put ? I am not so sure why I still can't see the lan=
ding home page.

That heavily depends on your web server config: If you want to
directly access Bugzilla using http://bugzilla.stengg.corp and set
your web server up that way, than "urlbase" is the domain only and an
additional "/bugzilla" is wrong. Otherwise you current setting is
correct. So check your web server config what the domain actually
publishes, VHOST in httpd most likely, what is a subdirectory of that
domain etc.

Mit freundlichen Gr=FC=DFen,

Thorsten Sch=F6ning

--=20
Thorsten Sch=F6ning       E-Mail: Thorsten.Schoening@AM-SoFT.de
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Gesch=E4ftsf=FChrer: Andreas Muchow

0
windows
5/15/2019 11:09:29 AM
On Wednesday, May 15, 2019 at 7:09:42 PM UTC+8, Thorsten Sch=C3=B6ning wrot=
e:
> Guten Tag somnus.chng@gmail.com,
> am Mittwoch, 15. Mai 2019 um 03:37 schrieben Sie:
>=20
> > However, I change urlbase and save successfully, I still not able to ac=
cess the main landing page.
>=20
> Make additionally sure that the changed value really lands in
> "data/params.json" of your Bugzilla installation directory. Just
> search for "urlbase".
>=20
> > For example, now my url is :http://bugzilla.stengg.corp/, I change
> > my urlbase to http://bugzilla.stengg.corp/bugzilla/. Is this the
> > correct url I should put ? I am not so sure why I still can't see the l=
anding home page.
>=20
> That heavily depends on your web server config: If you want to
> directly access Bugzilla using http://bugzilla.stengg.corp and set
> your web server up that way, than "urlbase" is the domain only and an
> additional "/bugzilla" is wrong. Otherwise you current setting is
> correct. So check your web server config what the domain actually
> publishes, VHOST in httpd most likely, what is a subdirectory of that
> domain etc.
>=20
> Mit freundlichen Gr=C3=BC=C3=9Fen,
>=20
> Thorsten Sch=C3=B6ning
>=20
> --=20
> Thorsten Sch=C3=B6ning       E-Mail: Thorsten.Schoening@AM-SoFT.de
> AM-SoFT IT-Systeme      http://www.AM-SoFT.de/
>=20
> Telefon...........05151-  9468- 55
> Fax...............05151-  9468- 88
> Mobil..............0178-8 9468- 04
>=20
> AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
> AG Hannover HRB 207 694 - Gesch=C3=A4ftsf=C3=BChrer: Andreas Muchow

Hi Thorsten Sch=C3=B6ning,

Thanks for your suggestions.=20

I have checked the configuration of the server. As you mentioned "urlbase" =
is the domain only and an=20
additional "/bugzilla" is wrong. Hence, I have removed the "/bugzilla" and =
restart the server again.

Now it is working fine with the welcome page. This is very helpful.

Regards
ZC
0
somnus
5/16/2019 1:09:37 AM
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