Locked Out Of Bugzilla After Update

As per instructions on upgrading Bugzilla, I enabled the shutdownhtml parameter.

However, after the update was successful, I can not get to siteurl/editparams.cgi.

It requests the credentials of an admin which I provide.  But after log in it takes me right back to index.cgi.

Going back to editparams.cgi results in the same behavior like I had never logged in.

Is there a file or somewhere in the DB that stores the values set for system parameters that I could manually alter to clear the shutdownhtml parameter?
0
patrick
5/9/2018 12:48:19 AM
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On Tuesday, May 8, 2018 at 7:48:21 PM UTC-5, patric...@event1software.com wrote:
> As per instructions on upgrading Bugzilla, I enabled the shutdownhtml parameter.
> 
> However, after the update was successful, I can not get to siteurl/editparams.cgi.
> 
> It requests the credentials of an admin which I provide.  But after log in it takes me right back to index.cgi.
> 
> Going back to editparams.cgi results in the same behavior like I had never logged in.
> 
> Is there a file or somewhere in the DB that stores the values set for system parameters that I could manually alter to clear the shutdownhtml parameter?

Never mind, I found the appropriate file and manually removed the content which granted me access to my site again.
0
patrick
5/9/2018 1:06:31 AM
Guten Tag patrick.horan@event1software.com,
am Mittwoch, 9. Mai 2018 um 02:48 schrieben Sie:

> It requests the credentials of an admin which I provide.  But after
> log in it takes me right back to index.cgi.

> Going back to editparams.cgi results in the same behavior like I had neve=
r logged in.

That shouldn't happen, double check your required settings, especially
for redirects from/to HTTPS and regarding cookiepath. Have a look at
your browser tools to see if you get new cookies or such.

https://bugzilla.readthedocs.io/en/5.0/administering/parameters.html#requir=
ed-settings

Mit freundlichen Gr=FC=DFen,

Thorsten Sch=F6ning

--=20
Thorsten Sch=F6ning       E-Mail: Thorsten.Schoening@AM-SoFT.de
AM-SoFT IT-Systeme      http://www.AM-SoFT.de/

Telefon...........05151-  9468- 55
Fax...............05151-  9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Gesch=E4ftsf=FChrer: Andreas Muchow

0
windows
5/9/2018 6:51:25 AM
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