Trouble booting Windows 7 64 bit

I'm facing an issue where sometimes Windows fails to show the user logon 
and crashes. There are no messages the screen just goes black after the 
flying windows. I suspect either a driver issue or some hard where 
problem. I haven't updated any drivers recently. Any suggestions as to 
how to find what is wrong and/or how to fix this. Thanks.
0
Chris
2/20/2014 4:50:18 AM
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"Chris (Hunt)" <ibz62ma02CUT@CAPITALSsneakemail.com> wrote in message 
news:le41kk$1tde$1@news.grc.com...
> I'm facing an issue where sometimes Windows fails to show the user logon 
> and crashes. There are no messages the screen just goes black after the 
> flying windows. I suspect either a driver issue or some hard where 
> problem. I haven't updated any drivers recently. Any suggestions as to how 
> to find what is wrong and/or how to fix this. Thanks.

Something like this happened to me.
It was a broken device that was connected to the serial port of the pc.
When it was booted without the device it was ok.

Regards

Rodolfo Giovanninetti



0
Rodolfo
2/20/2014 9:55:08 AM
On Thu, 20 Feb 2014 13:50:18 +0900, Chris (Hunt) wrote:

> I'm facing an issue where sometimes Windows fails to show the user logon 
> and crashes. There are no messages the screen just goes black after the 
> flying windows. I suspect either a driver issue or some hard where 
> problem. I haven't updated any drivers recently. Any suggestions as to 
> how to find what is wrong and/or how to fix this. Thanks.

I have seen this. I never did find what caused it, but a reinstall seemed
to stop it happening (so far). 

But also...

How long are you waiting for something to happen ? If this is some variant
on the 'unable to locate user profile' issue, it can take ages before an
error message to that effect appears. Maybe wait 5-10 minutes ?

-- 
no nym
0
no
2/20/2014 10:22:43 AM
On 20/02/2014 04:50, Chris (Hunt) wrote:
> I'm facing an issue where sometimes Windows fails to show the user logon
> and crashes. There are no messages the screen just goes black after the
> flying windows. I suspect either a driver issue or some hard where
> problem. I haven't updated any drivers recently. Any suggestions as to
> how to find what is wrong and/or how to fix this. Thanks.

I'd suggest unplugging or powering off all external peripherals bar the 
keyboard, mouse and monitor, then try booting into Safe Mode by hitting 
F8 as your PC starts up. Once you're running in Safe Mode, you can check 
the system disc for any problems, and look in Device Manager for any 
problems with internal components not starting up correctly.

Once you've ascertained your system is OK, try plugging in each 
peripheral one at a time to see which one is at fault.

Alan
0
Alan
2/20/2014 2:13:34 PM
On 2/20/2014 8:13 AM, Alan Ralph wrote:

> I'd suggest unplugging or powering off all external peripherals bar the
> keyboard, mouse and monitor, then try booting into Safe Mode by hitting
> F8 as your PC starts up. Once you're running in Safe Mode, you can check
> the system disc for any problems, and look in Device Manager for any
> problems with internal components not starting up correctly.
>
> Once you've ascertained your system is OK, try plugging in each
> peripheral one at a time to see which one is at fault.
>
> Alan
I would take it a step further and swap out mouse and keyboard with 
spares if available.  I once had a USB mouse responsible for crashing a 
user's system.  They were convinced the computer was old and "flaky". 
After some troubleshooting, I swapped corded USB mice and the system 
instantly became stable again.  I'm not saying that's your problem, but 
it needs to be checked and eliminated.
0
Tim
2/20/2014 5:38:54 PM
On 2014-02-19 20:50, Chris (Hunt) wrote:
> I'm facing an issue where sometimes Windows fails to show the user logon
> and crashes. There are no messages the screen just goes black after the
> flying windows. I suspect either a driver issue or some hard where
> problem. I haven't updated any drivers recently. Any suggestions as to
> how to find what is wrong and/or how to fix this. Thanks.

Is there anything interesting in Event Viewer?

Regards,
Sam
0
Sam
2/20/2014 10:34:12 PM
On 2014/02/21 02:38, Tim wrote:
> On 2/20/2014 8:13 AM, Alan Ralph wrote:
>
>> I'd suggest unplugging or powering off all external peripherals bar the
>> keyboard, mouse and monitor, then try booting into Safe Mode by hitting
>> F8 as your PC starts up. Once you're running in Safe Mode, you can check
>> the system disc for any problems, and look in Device Manager for any
>> problems with internal components not starting up correctly.
>>
>> Once you've ascertained your system is OK, try plugging in each
>> peripheral one at a time to see which one is at fault.
>>
>> Alan
> I would take it a step further and swap out mouse and keyboard with
> spares if available.  I once had a USB mouse responsible for crashing a
> user's system.  They were convinced the computer was old and "flaky".
> After some troubleshooting, I swapped corded USB mice and the system
> instantly became stable again.  I'm not saying that's your problem, but
> it needs to be checked and eliminated.

Thanks to all for the suggestions. I think I've narrowed it down to a 
USB3 drive caddy. It was switched on but had no drive in it. I switched 
it off and so far Windows is back to bootting normally.
0
Chris
2/21/2014 12:04:30 AM
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