Suggestion to update website re newsgroup status

I suspect there will be quite a few codegear users who are still wondering why 
the borland newsgroups have been offline for 4 days now.

Hopefully most will first visit codegear's main webpage and scroll down far enough to see the notice pointing here, but I suspect quite a few won't. Some (as I did initially) will follow the menu at the top (Developer Network | Resources | Newsgroups) and will arrive at http://support.codegear.com/newsgroups/directory and will remain unaware of the current situation. Can I suggest that that webpage be updated to outline the current newsgroup situation and include a link to these groups too.
0
Angus
8/11/2008 2:14:34 PM
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Angus Johnson wrote:

> I suspect there will be quite a few codegear users who are still wondering why 
> the borland newsgroups have been offline for 4 days now.
> 
> Hopefully most will first visit codegear's main webpage and scroll down far enough to see the notice pointing here, but I suspect quite a few won't. Some (as I did initially) will follow the menu at the top (Developer Network | Resources | Newsgroups) and will arrive at http://support.codegear.com/newsgroups/directory and will remain unaware of the current situation. Can I suggest that that webpage be updated to outline the current newsgroup situation and include a link to these groups too.

Seconded. That's where I went too. Only a Google search helped me find 
the notice.

Kjell
-- 
---------------------------------------------------------------------------
Kjell Rilbe
Home: +46 8 7610734
Cell: +46 733 442464
---------------------------------------------------------------------------
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Aaron Tippin
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0
Kjell
8/11/2008 2:20:18 PM
Angus Johnson wrote:

> http://support.codegear.com/newsgroups/directory and will remain
> unaware of the current situation. Can I suggest that that webpage be
> updated to outline the current newsgroup situation and include a link
> to these groups too.

	Good idea.  I'll pass this along.

-- 
Craig Stuntz · Vertex Systems Corp. · Columbus, OH
Delphi/InterBase Weblog : http://blogs.teamb.com/craigstuntz/
0
Craig
8/11/2008 2:25:14 PM
Angus Johnson wrote:
> I suspect there will be quite a few codegear users who are still wondering why 
> the borland newsgroups have been offline for 4 days now.
> 
> Hopefully most will first visit codegear's main webpage and scroll down far enough to see the notice pointing here, but I suspect quite a few won't. Some (as I did initially) will follow the menu at the top (Developer Network | Resources | Newsgroups) and will arrive at http://support.codegear.com/newsgroups/directory and will remain unaware of the current situation. Can I suggest that that webpage be updated to outline the current newsgroup situation and include a link to these groups too.

Yes, please.  I only found out after seeing a post on TMS Newsgroups.  I didn't 
scroll down far enough to see the notice.  First couple of days, I thought it 
was like the last outage and should just wait a couple of days.  Had I not seen 
the post there, I would have not seen the news of the server being.

--
Warm Regards,

Lee
0
Lee
8/11/2008 3:04:50 PM
Craig Stuntz wrote:

> 	Good idea.  I'll pass this along.

The request has already been made.

Give us our missing 3 weeks and everything will be working smoothly,
I'm sure ;)

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/11/2008 4:34:04 PM
Angus Johnson wrote:

> I suspect there will be quite a few codegear users who are still
> wondering why the borland newsgroups have been offline for 4 days now.
> 
> Hopefully most will first visit codegear's main webpage and scroll
> down far enough to see the notice pointing here, but I suspect quite
> a few won't. Some (as I did initially) will follow the menu at the
> top (Developer Network | Resources | Newsgroups) and will arrive at
> http://support.codegear.com/newsgroups/directory and will remain
> unaware of the current situation. Can I suggest that that webpage be
> updated to outline the current newsgroup situation and include a link
> to these groups too.

Good idea.

-- 
Rudy Velthuis        http://rvelthuis.de

"People demand freedom of speech to make up for the freedom of 
 thought which they avoid."
 -- Soren Aabye Kierkegaard (1813-1855)
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Rudy
8/11/2008 4:52:37 PM
John,

| Give us our missing 3 weeks and everything will be working smoothly,
| I'm sure ;)

Nothing like an early release to put the heat on, eh?  ;-)

-- 
    Q

08/11/2008 10:11:55

XanaNews Version 1.18.1.52  [Everybody's + Q's Mods]
0
Quentin
8/11/2008 5:12:38 PM
Quentin Correll wrote:

> Nothing like an early release to put the heat on, eh?  ;-)

Indeed. I chose to launch this because the alternative was simply a
dead public server until we were done with our implementation.

However, I'd still like to request patience and tolerance from the
people using the beta since we had to modify our plans.

It is a beta, after all. And it's earlier than we wanted the beta to
be.

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/11/2008 5:24:50 PM
John,

| However, I'd still like to request patience and tolerance from the
| people using the beta since we had to modify our plans.

No problem for me on that score.  I think it's great what you've been able 
to provide in the face of the perversity of inanimate objects.


-- 
    Q

08/11/2008 10:35:36

XanaNews Version 1.18.1.52  [Everybody's + Q's Mods]
0
Quentin
8/11/2008 5:38:32 PM
Quentin Correll wrote:

> I think it's great what you've been able 
> to provide in the face of the perversity of inanimate objects.

LOL

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/11/2008 5:50:30 PM
> However, I'd still like to request patience and tolerance from the
> people using the beta since we had to modify our plans.
> 
> It is a beta, after all. And it's earlier than we wanted the beta to
> be.

Hi John. Sorry you've been caught on the metaphorical hop. Anyhow, while you're ironing out bugs and updating webpages etc :) can I add to the TODO list :
1. I don't seem to be able to post in my usual newsgroup reader - Lookout Express (aka Outlook Express). I've had to use the codegear web-interface for posting.
2. All replies to my initial post when viewed in Lookout Express simply show the text of my original post!? Again, I've had to use the codegear web-interface to read the real content of the replies. There doesn't seem to be this problem with any of the other threads.
0
Angus
8/11/2008 10:51:32 PM
Angus Johnson wrote:

> 1. I don't seem to be able to post in my usual newsgroup reader -
> Lookout Express (aka Outlook Express).

I'm trying to find some spare time to document setting up Xananews
right now. Anyone else using Outlook Express? If you can provide the
steps, I'll get them into the beta doc asap.

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/11/2008 11:03:22 PM
ps: I'd even like to suggest you add a *prominent* notice about these newsgroups on codegears's main webpage and have that notice close to the top of the page. After all, I suspect there are others like me who see these newsgroups as an almost essential venue for help / support. (The prospect of not being able to archive and search them long-term is a considerable concern too.)
0
Angus
8/11/2008 11:05:04 PM
This is what OE displays when attempting to post there:

>Outlook Express could not post your message.  
>Subject 'Re: Suggestion to update website re newsgroup status', 
>Account: 'forums.codegear.com.', Server: 'forums.codegear.com.', 
>Protocol: NNTP, Server Response: '440 posting not allowed', 
>Port: 119, Secure(SSL): No, Server Error: 440, Error Number: 0x800CCCA9"
0
Angus
8/11/2008 11:11:12 PM
I can now post having set the newsgroup's account properties to login with my 
account name and password.
Previously I could only view post in OE without authentication.
0
Angus
8/11/2008 11:46:39 PM
John Kaster wrote:

> I'm trying to find some spare time to document setting up Xananews
> right now.

Done.

http://dn.codegear.com/article/38435#10XanaNews

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/11/2008 11:56:26 PM
>> I'm trying to find some spare time to document setting up Xananews
>> right now.

>Done.

See Attachments for Outlook Express settings.
0
Angus
8/12/2008 12:02:03 AM
Steps required to create a new Outlook Express newsgroup for 
"forums.codegear.com" ...

In Outlook Express, via the following menu items -  Tools | Accounts | Add | 
News ...

Display Name = {"Name" in CodeGear Account Profile}

Next

Email Address = {Seems to accept any address}

Next

News Server = forums.codegear.com
Check "My news server requires me to log on"

Next

Account Name = {"Username" in CodeGear Account Profile}
Password = {CodeGear Account password}
Leave "Remember Password" checked
Leave "Log on using Secure Password Authentication" unchecked

Next | Finished | Close

That's it :)
0
Angus
8/12/2008 12:17:56 AM
Angus Johnson wrote:

> > Outlook Express could not post your message.  

> > Protocol: NNTP, Server Response: '440 posting not allowed', 

I received these messages in XanaNews to. To correct XanaNews had to be
set up with options 'This server requires me to log on' checked,
username and password entered, and 'Alway Authenticate' checked.

OE should have similar settings.

-- 
John
0
John
8/12/2008 12:42:32 AM
Angus Johnson wrote:

> Steps required to create a new Outlook Express newsgroup for 
> "forums.codegear.com" ...

Thanks Angus.

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/12/2008 1:11:08 AM
Angus Johnson wrote:

> Steps required to create a new Outlook Express newsgroup for 
> "forums.codegear.com" ...

Updated the doc.

http://dn.codegear.com/article/38435#9OutlookExpress

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/12/2008 1:25:09 AM
Angus Johnson wrote:

> ps: I'd even like to suggest you add a prominent notice about these
> newsgroups on codegears's main webpage and have that notice close to
> the top of the page.

I don't really want to be working with that highly formatted page.

The support landing page for newsgroups is being updated. The first
item in the CDN welcome message is updated. The DNS routing for the old
public server has been updated.

Those are the "usual" places people would look for the discussion
forums, since that's our standard browser pages for them.

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/12/2008 3:28:58 AM
>I don't really want to be working with that highly formatted page.

Hi again John.
Yes, I really meant the Developer Network page ( http://dn.codegear.com/ ). 
However I see there's a new alert at the top of it now which is pretty much what 
I was suggesting. All the other things you've mentioned are great too. Thanks 
for all your efforts.
0
Angus
8/12/2008 3:36:51 AM
Angus Johnson wrote:

> Yes, I really meant the Developer Network page (
> http://dn.codegear.com/ ).  However I see there's a new alert at the
> top of it now which is pretty much what I was suggesting. All the
> other things you've mentioned are great too. Thanks for all your
> efforts.

I appreciate your suggestions, and the reminders. They were all on the
todo list but took a while to get to them ;)

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/12/2008 5:49:31 AM
John Kaster wrote:

> The request has already been made.
> 
> Give us our missing 3 weeks and everything will be working smoothly,
> I'm sure ;)

You don't necessarily have to promote the beta forums as a "live 
alternative" on the newsgroups webpage. But you should, as a minimum, 
write about what happened with the old server - why it's not online.

Kjell
-- 
---------------------------------------------------------------------------
Kjell Rilbe
Home: +46 8 7610734
Cell: +46 733 442464
---------------------------------------------------------------------------
"If there's a price for bein' me, that's one I'll have to pay"
Aaron Tippin
---------------------------------------------------------------------------
0
Kjell
8/12/2008 6:43:13 AM
Kjell Rilbe wrote:

>  But you should, as a minimum, 
> write about what happened with the old server - why it's not online.

Two words: Hardware failure.

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/12/2008 7:54:17 AM
Angus Johnson wrote:
> I suspect there will be quite a few codegear users who are still wondering why 
> the borland newsgroups have been offline for 4 days now.

Hi, I just found them again...

Yesterday I was trying all different servers I could imagine - and the web link to http://newsgroups.borland.com was also giving a timeout...

> Hopefully most will first visit codegear's main webpage and scroll down far enough to see the notice pointing here, 

I am still wondering where this note is - I cannot see anything at http://www.codegear.com/

> but I suspect quite a few won't. Some (as I did initially) will follow the menu at the top (Developer Network | Resources | Newsgroups) and will arrive at http://support.codegear.com/newsgroups/directory and will remain unaware of the current situation. Can I suggest that that webpage be updated to outline the current newsgroup situation and include a link to these groups too.

What is the official address of the news server now (I am using forums.codegear.com)?

Now, I cannot send any messages from my news client (SeaMonkey), I only get server error messages: NNTP posting not allowed. I tried setting the "Always request authentication" option, but it did not help: I have no option to set my login or password there. So I am using the web client to send this.  

It actually seems I did not even see the latest posts in the NNTP client.
0
Jouni
8/12/2008 9:08:58 AM
I am trying again to post from the NNTP client - after switching between 
the groups, it requested my login. If this gets through, it works, after 
all.

I still cannot see the latest messages in my client, the last one I can 
see was sent at "11.8.2008 23:28".

BR, Jouni Aro
0
Jouni
8/12/2008 9:16:21 AM
> {quote:title=Jouni Aro wrote:}{quote}
> I still cannot see the latest messages in my client, the last one I can 
> see was sent at "11.8.2008 23:28".

Well, it is not that simple: for example, I can only see 10 messages in this thread in SeaMonkey. The last one I see was posted by John at 20:50 (I am at UTC+3) with the message "LOL".  The messages after that one just do not appear in there.
0
Jouni
8/12/2008 11:16:53 AM
Jouni Aro wrote:
>> {quote:title=Jouni Aro wrote:}{quote}
>> I still cannot see the latest messages in my client, the last one I can 
>> see was sent at "11.8.2008 23:28".
> 
> Well, it is not that simple: for example, I can only see 10 messages in this thread in SeaMonkey. The last one I see was posted by John at 20:50 (I am at UTC+3) with the message "LOL".  The messages after that one just do not appear in there.

Hey, I can see me now! (Posting from NNTP)

A couple of "Get messages" did it finally.
0
Jouni
8/12/2008 11:41:29 AM
Jouni Aro wrote:
> Jouni Aro wrote:
>>> {quote:title=Jouni Aro wrote:}{quote}
>>> I still cannot see the latest messages in my client, the last one I can 
>>> see was sent at "11.8.2008 23:28".
>> Well, it is not that simple: for example, I can only see 10 messages in this thread in SeaMonkey. The last one I see was posted by John at 20:50 (I am at UTC+3) with the message "LOL".  The messages after that one just do not appear in there.
> 
> Hey, I can see me now! (Posting from NNTP)
> 
> A couple of "Get messages" did it finally.

Something odd here still. Today I saw some new messages in the group 
after resuming my session. But doing several manual "Get messages" 
requests, I got new messages to the group each time.  The automatic 
message retrieval does not seem to work properly.
0
Jouni
8/13/2008 7:56:38 AM
> Indeed. I chose to launch this because the alternative was simply a
> dead public server until we were done with our implementation.

Is it not possible to make the existing newsgroups read only and bring them up with a single new post indicating the URL of the beta forums.  Google will probably pick it up as will the other mirrors, even if it is up only for a short time.  It may also be a good idea to ask delphi.newswhat.com to add a message to each of the forums there indicating the beta as there are quite a few people that use that site.  Right now there are 130 people presently online there.

---
Dean
0
Dean
8/13/2008 8:46:04 AM
Dean Hill wrote:

> Is it not possible to make the existing newsgroups read only and
> bring them up with a single new post indicating the URL of the beta
> forums.

no. The server will not stay up.

-- 
John Kaster http://blogs.codegear.com/johnk
CodeGear Developer Network: http://dn.codegear.com
Features and bugs: http://qc.codegear.com 
Got source?  http://cc.codegear.com
0
John
8/13/2008 3:56:46 PM
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Get Suggestions by Hootsuite: Currently for Pro users only on the App Store. See screenshots and ratings, and read customer reviews.


Suggestion Box: Black Simon and Garfunkel Sing "All About That Bass" - YouTube
Jimmy welcomes back Black Simon and Garfunkel to sing Meghan Trainor's hit song "All About That Bass." Subscribe NOW to The Tonight Show Starring ...

Resources last updated: 12/14/2015 4:19:35 PM