Trying to install a Trial D2010 version on a D2009 installed computer fails

Hi,

I've downloaded the trial version for D2010, when I try to install, 
the installer comes up with the following message and stops installing.
---------------------------
Update Required
---------------------------
For RAD Studio 2009 to co-exist with the version you are trying to install,  it is necessary to have Delphi and C++Builder 2009 Update 3 installed.  Please apply that update through the Check for Updates from the RAD Studio 2009 menu before installling this version.
---------------------------
OK   
---------------------------

I have D2009 with Update 3 installed.
OOH, When I try to apply that update through the Check for Updates from the RAD Studio 2009 menu before installling this version,
---------------------------
CodeGear RAD Studio 2009 Setup
---------------------------
No CodeGear RAD Studio 2009 updates available.
---------------------------
OK   
---------------------------

As a result, I am not able to install a trial of D2010.

Any help is appreciated
Regards
yc
0
oytek3
11/23/2009 11:15:09 AM
embarcadero.delphi.install 1244 articles. 0 followers. Follow

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> {quote:title=oytek3 oytek3 wrote:}{quote}
> Hi,
> 
> I've downloaded the trial version for D2010, when I try to install, 
> the installer comes up with the following message and stops installing.
> ---------------------------
> Update Required
> ---------------------------
> For RAD Studio 2009 to co-exist with the version you are trying to install,  it is necessary to have Delphi and C++Builder 2009 Update 3 installed.  Please apply that update through the Check for Updates from the RAD Studio 2009 menu before installling this version.
> ---------------------------

You need to manually download and install Update 3 from the Registered Users site. This problem happens because the automatic update failed in some way, but the update is still flagged as installed in the MSI database; checking for automatic updates then thinks it's already installed.
0
Ken
11/23/2009 2:06:30 PM
Thanks Ken,

I've re-installed update 3 for D2009 manually.(Downloaded from reg users page)
And give it another go but no good, same problem.
Any other suggestion?

Regards
yc

> {quote:title=Ken White wrote:}{quote}
> > {quote:title=oytek3 oytek3 wrote:}{quote}
> > Hi,
> > 
> > I've downloaded the trial version for D2010, when I try to install, 
> > the installer comes up with the following message and stops installing.
> > ---------------------------
> > Update Required
> > ---------------------------
> > For RAD Studio 2009 to co-exist with the version you are trying to install,  it is necessary to have Delphi and C++Builder 2009 Update 3 installed.  Please apply that update through the Check for Updates from the RAD Studio 2009 menu before installling this version.
> > ---------------------------
> 
> You need to manually download and install Update 3 from the Registered Users site. This problem happens because the automatic update failed in some way, but the update is still flagged as installed in the MSI database; checking for automatic updates then thinks it's already installed.
0
oytek3
11/23/2009 2:52:04 PM
> {quote:title=oytek3 oytek3 wrote:}{quote}
> Thanks Ken,
> 
> I've re-installed update 3 for D2009 manually.(Downloaded from reg users page)
> And give it another go but no good, same problem.
> Any other suggestion?

I found this thread - don't know if it will help: https://forums.embarcadero.com/thread.jspa?threadID=23590&tstart=75

If that doesn't work, you might open up a support case with CG. It's free for installation issues, and being unable to install the D2010 trial qualifies.
0
Ken
11/24/2009 2:55:33 PM
> {quote:title=Ken White wrote:}{quote}
> > {quote:title=oytek3 oytek3 wrote:}{quote}
> > Thanks Ken,
> > 
> > I've re-installed update 3 for D2009 manually.(Downloaded from reg users page)
> > And give it another go but no good, same problem.
> > Any other suggestion?
> 
> I found this thread - don't know if it will help: https://forums.embarcadero.com/thread.jspa?threadID=23590&tstart=75
> 
> If that doesn't work, you might open up a support case with CG. It's free for installation issues, and being unable to install the D2010 trial qualifies.
Thanks Ken,
Sorry, didn't help.
How can I open a case with CG.

Thanks
yc
0
oytek3
11/24/2009 3:06:45 PM
> {quote:title=oytek3 oytek3 wrote:}{quote}
> Thanks Ken,
> Sorry, didn't help.
> How can I open a case with CG.


http://support.embarcadero.com/ - Click on the button in the frame entitled "Installation and Registration" that's labeled "Create a case".

(Found the page by going to Embarcadero.com, clicking on Support->Customer Support at the bottom of the home page, and choosing "Delphi" from the drop down list of products, in case anyone else needs to know).
0
Ken
11/24/2009 4:05:04 PM
Reply:

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